support of macOS Sierra.app tool
When you try to upgrade to Sierra I get a message from macOS sierra.app tries to add a new tool for assistance. What is this support tool and is it safe? I know that Java said something along the same line, and it is your browser hijacking.
Hello
Find out how to update for Sierra here > http://www.apple.com/macos/how-to-upgrade/
Tags: Mac OS & System Software
Similar Questions
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Still is not supported under macOS Sierra!
Hey,.
I am trying to import goods of PrPro in CS5.5 Encore and also tried CS6, but I always get this message:
And this happened right after that I improve my system to macOS Sierra.
Any suggestion? I appreciate your help.
Yes, I meant dynamic link. and I found it is that prpro CC doesn't support dynamic link to Encore CS6.
Premiere Pro CC are not dynamic links
So, I followed the steps described in the link above or just go back with PrPro CS5.5/CS6 or maybe just use Final Cut Pro?
So bad that Adobe do not support its expensive products.
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macOS Sierra App Store side/comments is here now!
Oh boy!
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I was downloading the new MacOS Sierra, and my connection was interrupted, as my system rebooted to update safari, now am not able to download the operating system again as it shows downloaded on the App Store.
Look in your application for this?
"Install macOS Sierra.app.
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Impossible to upgrade usb macos sierra
Hello!
Created a USB Sierra installer in accordance with the old guide: create a bootable OS x - Apple support Installer
The command used is:
sudo /Applications/Install\ macOS\ Sierra.app/Contents/Resources/createinstallmedia --volume /Volumes/MyVolume --applicationpath /Applications/Install\ macOS\ Sierra.app
USB is supposed to be successfully created, and I get the icon 'Install macOS Sierra' on the desktop after inserting/editing of the USB. I then open it and run the Setup program, it tells me it takes about 6 minutes, and then it tells me to restart in the sierra of macOS. After the reboot, I'm still on El Capitan!
What I am doing wrong? I would like to install from USB to avoid having to download each of my Macs! It would be very unhelpful in my time and my bandwidth!
As soon as it restarts, try to select the installer from USB as a boot using Boot Manager device - an Option button and selecting this device.
Please read an external USB (Mac Intel) - storage device from Apple Support.
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Just downloaded macOS Sierra, has begun to install on an external drive, so I canceled the installation. How can I find the download file to install on Mac?
Applications folder "install macOS Sierra.app.
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Hello
I tried several times to download the operating system, but every time I get message
This copy install macOS Sierra.app application is damaged and cannot be used to install macOS.
I confirmed that I have enough RAM and disk space when the download is happening. More than 3 GB of RAM and 35 GB of disk space is available.
MacBook Pro (retina, 13 inches, mi 2014) 2.6 GHz Intel Core i5
Thank you
Vishal
35GB of available disk space is cut too close. Release at least 50GB storage.
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App store, Safari and iTunes does not connect to the Internet after installing macOS Sierra
App store, Safari and iTunes does not connect to the Internet after installing macOS Sierra
After upgrade 'OS X El Capitan' to "macOS Sierra" window only empty "App store" and page "Safari" made its appearance, no error message shows. store "iTunes" and "Dictionary" does not connect too.
But Google chrome works well.
So have you tried the next steps in your original post that Safari does not work after installing macOS Sierra:
2) Advanced the steps to correct the problems with the iTunes Store - Apple Support connection
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Crashing apps and the slow performance since the installation of macOS Sierra
Hello
Im a user of long date Mac but displays the first time that I was pretty happy with everything that on my macbook pro for the past years... until I installed Sierra a day ago.
Since installing everything works super slow and a lot of my apps hang and crash. Things are not rosy, here is my EtreCheck report - running current version 10.12 on my MacBook Pro (mid 2010) if anyone can help would be much appreciated. Thank you
EtreCheck version: 3.0.6 (315)
Report generated 2016-10-07 16:52:11
Download EtreCheck from https://etrecheck.com
Time 06:53
Performance: Below average
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Apps are broken
MacBook Pro Intel Core i5, Intel Core i7 (mid-2010)
[Data sheet] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro6, 2
1 2.53 GHz Intel Core i5 CPU: 2 strands
4 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 2 GB DDR3 1067 MHz
BANK 1/DIMM0
OK 2 GB DDR3 1067 MHz
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 371
Intel HD Graphics
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
macOS Sierra 10.12 (A 16, 323) - since startup time: less than an hour
Hitachi HTS545050B9SA02 disk0: (500,11 GB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
BOOTCAMP (disk0s4) / Volumes/BOOTCAMP: 86,37 (Go 31,68 free)
Macintosh HD (disk 1) / [Startup]: 412,50 (GB 158,46 free)
Encrypted AES - XTS unlocked
Storage of carrots: disk0s2 412.88 GB Online
MATSHITADVD-R UJ-898)
Logitech USB receiver
Card reader Apple
Apple Inc. Apple keyboard / Trackpad
Apple Inc. BRCM2070 hub.
Apple Inc. Bluetooth USB host controller.
Computer, Inc. Apple IR receiver.
Built-in ISight from Apple Inc..
Mac App Store and identified developers
/ System/Library/Extensions
com [no charge]. Huawei.driver.HuaweiDataCardDriver (4.0.6 - 2016-10-04) [Support]
com [loading]. Logitech.Control Center.HID Driver (3.5.1 - SDK 10.0 - 2016-10-04) [Support]
com [no charge]. Driver Logitech.Unifying.HID (1.2.0 - SDK 10.0 - 2016-10-04) [Support]
[no charge] com.leapfrog.driver.LfConnectDriver (1.0.6 - SDK 10.0 - 2016-10-04) [Support]
NET [no charge]. Thomson.iokit.USBLAN_usbpart (1.6.0 - 2016-10-04) [Support]
HWNetMgr: Path: / Library/StartupItems/HWNetMgr
Startup items is no longer function in OS X Yosemite or later
[no charge] 7 tasks Apple
tasks of Apple 178 [loading]
tasks of Apple 86 [performance]
[no charge] 42 tasks of Apple
tasks of Apple 167 [loading]
tasks of Apple 95 [performance]
[performance] com Logitech.Control Center.Daemon.plist (2011-11-05) [Support]
[loaded] com.adobe.AAM.Updater - 1.0.plist (2015-09-18) [Support]
[cannot] com.adobe.CS5ServiceManager.plist (2010-07-14) [Support]
[loading] com.google.keystone.agent.plist (2016-07-13) [Support]
[cannot] com.teamviewer.teamviewer.plist (08 / 08/2015) [Support]
[cannot] com.teamviewer.teamviewer_desktop.plist (08 / 08/2015) [Support]
[loading] com.adobe.SwitchBoard.plist (2010-07-14) [Support]
com.Adobe.agsservice.plist [running] (2016-08-19) [Support]
[loading] com.adobe.fpsaud.plist (2016-08-30) [Support]
[loading] com.apple.installer.osmessagetracing.plist (2016-09-14)
[loading] com.google.keystone.daemon.plist (2016-09-02) [Support]
[loading] com.teamviewer.Helper.plist (2015-03-03) [Support]
[cannot] com.teamviewer.teamviewer_service.plist (08 / 08/2015) [Support]
[loading] com.adobe.AAM.Updater - 1.0.plist (2010-07-16) [Support]
[loading] com.adobe.ARM. [...]. plist (2011-09-13) [Support]
[loading] com.adobe.ARM. [...]. plist (2010-07-14) [Support]
com.nero.HSMMonitor.plist [running] (2016-10-07) [Support]
DirectorShockwave: 12.0.6r147 - SDK 10.6 (2013-11-25) [Support]
OVSHelper: 1.0 (2010-12-10) [Support]
OfficeLiveBrowserPlugin: 12.3.6 (2013-03-22) [Support]
NP_2020Player_WEB: 5.0.7.0 (2011-04-03) [Support]
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2015-09-18) [Support]
FlashPlayer - 10.6: 23.0.0.162 - SDK 10.9 (2016-09-29) [Support]
AdobePDFViewerNPAPI: 11.0.10 - SDK 10.6 (2014-12-03) [Support]
DivXBrowserPlugin: 2.1 (2010-12-10) [Support]
QuickTime Plugin: 7.7.3 (2016-09-14)
Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-29) is unable to contact Adobe
iPhotoPhotocast: 7.0 (2010-07-14)
Silverlight: 5.1.30514.0 - SDK 10.6 (2015-01-17) [Support]
AdobePDFViewer: 11.0.10 - SDK 10.6 (2015-03-29) [Support]
JavaAppletPlugin: 15.0.1 - 10.12 (2013-10-25) check the version of the SDK
Picasa: 1.0 (2011-03-29) [Support]
DivX HiQ - DivX, Inc. - http://www.divx.com/en/software/divx-plus/web-player/ (2010-12-21)
DivX Plus Web Player HTML5 < video > - DivX, Inc. - http://www.divx.com/en/software/divx-plus/web-player/ (2010-12-21)
DivX (2010-12-10) [Support]
Flash Player (2016-08-30) [Support]
Logitech Control Center (2011-11-05) [Support]
Time Machine not configured!
5% kernel_task
5% WindowServer
1% com.apple.AmbientDisplayAgent
1% xpcproxy
0% fontd
Top of page process of memory: ⓘ
Kernel_task 432 MB
Mdworker (15) 430 MB
Airmail beta 283 MB
152 MB Finder
Sandboxd 147 MB
476 MB free RAM
3.53 GB used RAM (1.41 GB being cached)
Used Swap 0 B
7 October 2016, 16:39:48 Self test - passed
7 October 2016, 16:20:48 ~/Library/Logs/DiagnosticReports/Airmail Beta_2016-10-07-162048_ [redacted] .crash
/ Applications/Airmail Beta.app/Contents/MacOS/Airmail Beta
October 6, 2016, 08:17:31 PM/Library/Logs/DiagnosticReports/App Store_2016-10-06-201731_ [redacted] .hang
/ Applications/App Store Store.app/Contents/MacOS/App
October 6, 2016, 07:52:21 PM/Library/Logs/DiagnosticReports/station air Beta_2016-10-06-195221_ [redacted] .hang
October 6, 2016, 14:37:32 /Library/Logs/DiagnosticReports/Preview_2016-10-06-143732_[redacted].hang
/Applications/preview.app/Contents/MacOS/preview
October 6, 2016, 02:37:26 PM/Library/Logs/DiagnosticReports/station air Beta_2016-10-06-143726_ [redacted] .hang
October 6, 2016, 14:37:22 /Library/Logs/DiagnosticReports/firefox_2016-10-06-143722_[redacted].hang
/Applications/Firefox.app/Contents/MacOS/Firefox
October 6, 2016, 14:37:18 /Library/Logs/DiagnosticReports/Pages_2016-10-06-143718_[redacted].hang
/Applications/pages.app/Contents/MacOS/pages
October 6, 2016, 14:37:12 /Library/Logs/DiagnosticReports/AdobeAcrobat_2016-10-06-143712_[redacted].hang
/ / Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
October 6, 2016, 14:36:50 /Library/Logs/DiagnosticReports/Preview_2016-10-06-143650_[redacted].hang
UNKNOWN PATH
Try this first: what happens if you start in safe mode (hold down the SHIFT key during startup), the problems go away?
Try this second in normal startup mode: what happens if you create a new user account and log in as that user, the problems go away?
I'm not sure I'd worry about the plane crashes - it is listed as beta software
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App store disconnection under macOS Sierra
Since I updated to macOS Sierra, it seems not be anyway to log out of the App Store. I do not particularly want to stay connected all the time. Does anyone know how to sign out?
Hello, JBob2!
Thank you for using communities Support from Apple. After reading your post, I understand that you do not want to be able to disconnect from the Mac App Store - I definitely want to make sure that you can do!
In this article, all you need to do is click on Store > Sign Out.
Mac App Store: Sign in and out
See you soon!
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Apple dropped support of Windows 8 in macOS Sierra?
So I upgraded my MacBook to macOS Sierra and I noticed something different in the BootCamp Assistant.
As the official macOS page Sierra said, the new BootCamp installations require Windows 8 and 10.
But when I opened the BootCamp Assistant, he made only 10 Windows or USB later.
So what is the significance of this? Fall of Apple already supported for Windows 8?
W8.1 must always be supported. If you point to W8.1 ISO, you get error messages?
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after upgrade to macOS sierra cannot connect to citrix receiver apps
I use Citrix receiver apps to make my day to day work. The same citrix apps are also accessible via a web browser (Safari) and everything worked fine until the version IE Capitan.
After upgrade to macOS sierra I can't you connect/launch of citrix apps. I tried with receiver and citrix via web browser as well, but its not connecting.
Is anyone else facing the same issue or know the fix.
Earlier, I thought that maybe some problem of connectivity, but after a lot of troubleshooting it still did not work and shows the same error "failed to initialize." (attached image).
Then clicked on suddenly to mind that I just upgraded my MacBook OS. In order to confirm if his new problem of macOS or anything else, I have installed Windows 10 on vmware fusion and tried to connect to citrix receiver and it worked only! without any operation of additional troubleshooting, it is confirmed that the issue is again macOS.
So as a temporary workaround, you can use virtual windows OS on top of the operating system Mac OS page sierra to launch citrix applications.
But apple needs to fix in the Sierra.
This seems to be, in part, a browser problem.
Have you tried, since El Capitan or Sierra, another browser?
And it would move from Citrix to make their applications compatible with OSX.
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macOS Sierra no longer supports monitors ultra wide angle?
Just install macOS Sierra and the required resolution for this monitor ultra wide LG no longer appears. Anyone know of a work around?
My problem with my monitor LG UltraWide is now that it will expand just the 1920 x 1080 rather than on el capitan, where he could go to 2560 x 1080, seems like Apple just ditches ultra wide support
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macOS Sierra does not support some MIDI controllers
Because I downloaded the new macOS sierra, my midi keyboard no longer works. The midi controller is no longer recognized by Logic Pro X.
Thanks in advance!
But it is recognized by the computer, Garageband sees the keyboard?
Go to utilities/Audio-MIDI settings...
With the keyboard plugged in, look on the MIDI tab, everything is listed.
After update for Sierra have you disconnected the keyboard, stop and restart the computer, allow to settle and then reconnect the keyboard.
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How can I scan from HP Envy 4500 to computer after downloading macOS Sierra?
Hello wdemetris,
Thanks for asking for scanning helps here in the Apple Support communities. I understand how it is important to have access to your scanner and am happy to offer help for this.
As a precaution, we always recommend that you have backups to make sure that all your data is safe. You can perform a backup using Time Machine and an external hard drive. Use this article to help make a backup of your Mac: use Time Machine to back up or restore your Mac.
Then, in accordance with article help: printer and scanner for Sierra, El Capitan, Yosemite, and the Mavericks macOS software, the HP Envy 4500 e-all-in-one is supported for printing and scanning. The drivers must be installed, but if not, if it please go to the App Store and check the updates tab to see if there are updates for HP. If there is, please install.
If you have only general questions about how to get your updated scanner in place or how to scan pictures, please check out these two articles: macOS Sierra: implement a scanner & macOS Sierra: scan images or documents. If everything is configured correctly and you still have problems scanning, please visit this help article: macOS Sierra: scanning troubleshooting.
Thanks again and have a great rest of your day.
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