surf to Propelleheads.se using Firefox causes the screen to go black and PC unresposive.

My PC works fine and no problem, recently upgraded to widows 10 - no problem. All of a sudden (and oddly enough) I have this error. I need activate the new software of reason on Propellerheads.se site. The site loaded and I saw the image for about 2 seconds and then the screen went black. The music I was paying more (so I knew that Windows was still running) but the PC was insensitive - Alt.Tab, start, Control/Alt/Delete non of them worked. The Sleep button worked but when I woke up Windows screen remains black. Only has a hard reset. So I tried to access the Propellerheads.se with Microsoft Edge - it worked fine. So I uninstalled Firefox, made default client of edge and made the activation. Then reinstalled Firefox, but still the same problem. I have reset the default user agent, delete all the cookies/history etc., Firefox update, run in safe mode, disabled plugins. Yet Propellerheads.se will not load successfully. I'm not running edge - my preference is Firefox - BUT!

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No problem accessing the site.

Check this box:

  • see if there are updates for your graphics card disk drivers

https://support.Mozilla.org/KB/upgrade-graphics-drivers-use-hardware-acceleration

  • Disable protected mode in the plugin Flash (Flash 11.3 + on Windows Vista and later versions)

https://forums.Adobe.com/message/4468493#TemporaryWorkaround

  • turn off hardware acceleration in the Flash plugin

https://forums.Adobe.com/thread/891337
See also:

Start Firefox in Safe Mode {web link} by holding down the < shift >
(Mac options)
key and then from Firefox. Is always the problem?

Tags: Firefox

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