Surface RT - password simple features are disabled after mail to office 365 activesync / Exchange with a strong policy cannot use the simple password on device after removing

I have synced to office365 using mail app and clicking next without letting go I would turn off the simple password feature to connect to surface RT.

Now I get guest password windows live to connect to my device of surface. (before I used a simple PIN password function)

I deleted the account office365 from the device and rebooted.

However, under accounts - sign in options. time characteristics of simple password:

  • Password PIN
  • Picture password

are both greyed out

And I can't re enable them, even if the ActiveSync account is no longer connected.

I also modified the device policy mobile office365 to allow simple passwords. and I tried to connect and you reconnect to the e-mail account in the hope that less stringent policy would somehow find its way to the peripheral surface of RT.

However, the peripheral surface RT does not restore the original settings.

How can I reset the surface RT have a simple PIN password again?

Hello

-What version of Office 365 is installed on the computer?

I suggest you to reset the security policies and check if that helps.

1. press on the Windows key + X.

2. click on the control of security for the family and Panel\User accounts-user accounts

3. on the left side, you will see "reset security policies" link.

4. click on reset security policies , and then click OK in the confirmation box.

You should now be able to install Picture passwords or password PIN again.

Please, an update of the results. We will be happy to help you further.

Tags: Windows

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