suspicious phone calls

My wife reported today a call from someone with a thick Indian accent, trying to get through a process that was supposed to go to protect the system from being hacked. They asked the wrong name for our phone number, instead, they asked for a former client of the telephone company (I know it because the bill collectors calling that person), she is wary of the call, and as she refused to cooperate, they 'sold' to another person who was supposed to be a technical support supervisor who proceeds to tell him our system was indanger to be wiped out if she doesn't not follow with them. No doubt by saying today, I felt it was important to report this so that other users could be updated.

Hello

Yes, it's a SCAM!

Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

In the United States, you can contact the local police to the FBI, Attorney general, and
consumer watch groups. Arm yourself with knowledge.

The Internet Crime Complaint Center (IC3) is a partnership between the
Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
(NW3C), funded in part by the Bureau of Justice Assistance (BJA).
http://www.ic3.gov/complaint/default.aspx

No, Microsoft wouldn't you not solicited. Nor would they know if any errors
It exists on your computer. So those are the frauds or scams to get your money or
worse to steal your identity.

Avoid scams that use the Microsoft name fraudulently: Microsoft has no
for you unsolicited telephone calls help fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

Scams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0

Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-support

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Tags: Windows

Similar Questions

  • Suspicious phone calls in Microsoft

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    A few moments ago an Asian Indian sounding woman called who knew my name and of course my phone number and I was using Ms.  She had opened a list of events of some sort with some 4000 + errors and warnings listed.  She then tried to make me fear with severe warnings about my computer crashing at all moment because I had 1000 virus flowing in my veins of computers.  The woman asked me if I made purchases online and I've loaded movies or photos.   Even though she knew I had MS she didn't know which version I got to the departure, as she began to talk about me as if I was using Windows 7 until I corrected him.  It was a little hard to understand and I have repeatedly asked it to repeat his questions and directions. She then passed me to her so-called technical liaison who was even more difficult to understand.  This man started telling me he was going to clean my disks from the computer and that it would take half an hour to an hour and he's referring to what I thought to be the name of a set of software of safety of a certain type.  I asked him if he was trying to sell me something and he told me that he was just helping me clean up my disk.

    At this point I told him I was not interested by its aid and disconnected the phone.

    How he wonder if Microsoft knows something about such activities?

    These calls are not MS. MS never calls you!

    read here:

    I received a phone call / email from someone who says that my computer has been infected by a virus "a programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

  • Phone call from Microsoft about the hotmail account is showing a suspicious activity

    Hello

    I just received a phone call on my cell phone, to a call center in India and that the appellant asked if I recently authorized a person outside the country to use my hotmail account?  They see any suspicious activity and suggest that change my password right away.  Is this true for they really would call me for this?  Can they see this information?  Should I change my password? the # they called from is 678909876

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    Hello

    It is a SCAM. This is FALSE. Microsoft never, ever call you with these questions. As long as you don't give them any information, or give them access to your computer, you should be fine.

    You will find this page useful in this regard.

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    Party of Lighthouse

  • Phone calls suspects, eager to use the DOS commands on the computer

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    Lately, I got several calls from East Indian, who say they work for Microsoft and they have detected the problem with my Windows and the computer.  I usually hang up on them, because I don't think that Microsoft is doing this.  I just got this call and has played with the guy for a while, but he was willing to go to make changes via commands back that sounded suspicious to me so I hung up.  I'm just confirm, but Microsoft does not doesn't it?

    This is a scam that last for years. Microsoft never does unsolicited phone calls.

    Is calling, Microsoft, a scam?
    http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19

    Report the scam
    http://support.Microsoft.com/reportascam

    Scams by e-mail or web: how to protect yourself
    http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

    It's a real call from Microsoft?
    http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft

    Avoid scams to phone for tech support
    http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

    Do not fall for phony phone technical support
    http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

    Aggressive, persistent Windows tech support fraudsters continue to track consumers
    http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers

    What is a certified Microsoft [or] partner?
    http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html

    And see this post by bhringer
    http://answers.Microsoft.com/en-us/protect/Forum/MSE-protect_scanning/recieved-eventvwr-cold-call/0f82d183-2046-469F-A2D2-8f9fa291f082#LastReply

  • I got a phone call that is supposed to be from Microsoft

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    Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

    Please see:

    http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx

    Microsoft issues never not solicited for phone calls of support or security.

    These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

  • I received phone calls from the apparent 'technical Microsoft LCC online'?

    I continue to receive phone calls daily from the apparent 'technical Microsoft LCC online' they say mistakes keep produce and seem very determined to get in touch, but I'm suspicious because I don't know how they got my phone number and they will not stop me. Knows one of them? It's a legitimate support service or they're trying to scam me?

    Tuesday, may 1, 2012 19:47:40 + 0000, RebeccaPhipps wrote:

    I continue to receive phone calls daily from the apparent 'technical Microsoft LCC online' they say mistakes keep produce and seem very determined to get in touch, but I'm suspicious because I don't know how they got my phone number and they will not stop me. Knows one of them? It's a legitimate support service or they're trying to scam me?

    It's a scam and with various names and phone numbers, is
    becomes more common lately.

    In addition to their money get on your part to do anything of any value,
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    where confidential information they stole.

    So if you have done so, I highly recommend that you do both of the following
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    2. change all of your passwords, especially banks or other
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    Ken Blake, Microsoft MVP

  • I just got a phone call from a Jamie Johnston, of the UKcomputers.

    I just got a phone call from a Jamie Johnston, the UKcomputers saying that he has been advised by Microsoft that I have a virus in my PC and they know error messages that are sent from my PC it asked me to connect to my PC. I've been suspicious!  Does anyone know if it is authentic or not?

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    This is a complete scam and one that has become very common these days. . Don't think anything such a caller said, do nothing that he tells you to do and hang up on him immediately.

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    1 reinstall Windows properly

    2. change all your passwords, especially those of the financial institutions and online stores.

  • Receipt of phone call saying I had malicious software (Microsoft impersonation)

    Title: Funny original call

    I live in PA and received a phone call from someone who do not speak English as a first language by telling me I had malware and viruses on my computer and it was a Microsoft tech.  He asked if my computer was on... I said no... He told me to turn it on and he'll fix it.  sounded funny to me, so I asked what computer... He said mine... I said... it was still said to mine... I still once you said... which made me very suspicious.  I have 6 computers in my house... If he was from Microsoft and in fact is a problem, he could have told me that they... I hung up.  Fortunately for me, I worked on computers since 1982 and I have no banking services online for this reason and because he could not tell me that we (an error code would have given him my exact computer) and what operating system it used.

    Avoid scams that use the Microsoft name fraudulently

    Cybercriminals often include the names of well-known companies, such as ours, in their scams. They think it will convince you to give them money or your personal information. While they usually use e-mail to you wrong, that they sometimes use the phone instead.

    Common scams that use the Microsoft name

    • "You have won the Microsoft Lottery"
    • Microsoft "requires credit card information to validate your copy of Windows.
    • Microsoft sends unsolicited e-mail with attached security updates
    • A person of "Microsoft Support" calls to fix your computer

    Avoid these dangerous hoaxes

    We do not send unsolicited e-mail or make unsolicited telephone calls asking for personal information or financial or repair your computer.

    If you receive an unsolicited e-mail or phone call which is supposed to be from Microsoft, and request that you send personal information or click on the links,delete the email or hang up the phone .

    You did not win the "Microsoft Lottery".

    Microsoft customers are often the target of a scam that uses e-mail messages falsely promising money. Victims receive messages saying: 'You have won the Microsoft Lottery!' There is no Microsoft Lottery. Delete the message.

    If you have lost money to this scam, report it . You can also send the police report to Microsoft and we will use it to help law enforcement catch criminals who send these e-mails.

    For more information, see Microsoft report fraud Lottery . To protect yourself against these e-mail hoaxes, you can use the same general orientation you use to protect yourself from phishing scams to protect you from these e-mail hoaxes.

    Microsoft do not ask for credit card information to validate your copy of Windows

    We require that your copy of Windows is legitimate before you can obtain programs from the Microsoft Download Center and to receive software updates from Microsoft Update . Our online process that performs this validation is called the Genuine Advantage Program. at no time during the validation process we request your credit card information.

    In fact, we collect any information that can be used to identify you, such as your name, e-mail address or other personal information.

    For more information, read the Microsoft Genuine Advantage Privacy . To learn more about the program in general, see genuine Microsoft software .

    Microsoft sends no communication unsolicited on security updates

    When we publish information about a security software update or security incident, send us e-mail messages only to subscribers of our security communications program.

    Unfortunately, Cybercriminals have benefited from this program. They sent fake security messages that appear to come from Microsoft. Some messages to attract the recipients to Web sites to download spyware or other malicious software. Others include an attachment that contains a virus . Delete the message. Do not open the attachment.

    Legitimate security communications from Microsoft

    • Legitimate communications do not include software updates as attachments. We never attach software updates to our security communications. On the contrary, we refer customers to our Web site for more information on the update or the software security incident.
    • Legitimate communications are also on our websites. If we provide information about a security update, you can also find this information on our Web sites.

    = Microsoft has none of the unsolicited telephone calls to help you fix your computer

    In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

    Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

    Treat all unsolicited sceptically telephone calls. Don't provide personal information.

    ===========================================================
    If this post can help solve your problem, please click the 'Mark as answer"If you find it useful, mark it as useful by clicking the 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • I also received a phone call saying he was of service windows in ontario Center

    today I answered a phone call, a guy with an accent of the East Indies, he says that my computer is gunna crash, he told me not to touch anything and it could help me to solve this, he then sent me on to his technical director, and then I asked him if this is for real and he said yes and then he gave me his employee number and I phone which is 1-877-778-929, it was called Rex number E15, he said, he has been cailfornia.
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    Microsoft does not call you to fix your computer.

    http://www.Microsoft.com/en-GB/security/online-privacy/msName.aspx

    Errors in him journalisent events are normal and nothing to worry about.

    http://ISC.sans.edu/diary/Microsoft+support+scam+again+/10912

    Does this sound familiar?

    http://www.YouTube.com/watch?v=FJajKg8rk0o

    http://www.YouTube.com/watch?v=u7NYs3Mz6pQ&feature=related

  • Microsoft make phone calls on the error reports? Is it a scam?

    I got a phone call from someone claiming to be from Microsoft - I was very suspicious, but it was not long after that a few errors on my pc today so I me asked if Microsoft never contact customers by telephone on error reports? I don't remember ever giving Microsoft my phone number and saw that a number of scams reported that its like.

    http://www.Microsoft.com/security/online-privacy/msName.aspx

  • received a phone call from a guy at ammyy, saying he was from microsoft, offering to the difficulty of viruses on my computer

    original title: Hi you can

    Hi can you tell me that if ammyy belongs to microsoft I got a phone call from a guy at ammyy, saying that it was Microsoft proposes to fix viruses on my computer that I know that I don't have any, I became suspicious he told me that he had never seen so many viruses on 1 computer before and asked for £200. Ammy one part of microsoft if I want too much to report this guy so he was trying to fool me to pay money for nothing uses microsoft as a front

    Hello

    SCAM

    Read this information from Microsoft:

    http://www.Microsoft.com/security/online-privacy/msName.aspx

    Microsoft has none of the unsolicited telephone calls to help you fix your computer

    In this type of scam cybercriminals are calling you and claim to be of Support technique Microsoft. They offer help with your computer problems. Once scammers have earned your trust, they try to steal and damage your computer with malicious software, including viruses and spyware.

    Although the law enforcement can trace phone numbers, often authors use pay telephones, disposable cell phones or stolen cellular phone numbers. Better avoid fooling themselves rather than try to repair the damage afterwards.

    Treat all unsolicited sceptically telephone calls. Don't provide personal information.

    If you receive an unsolicited call from someone who claims to be from Technical Support Microsoft, hang up. We do not have such calls.

    If you think you might be a victim of fraud, you can report it. For more information, see: what to do if you think you have been scammed.

  • Strange phone call from Microtech saying my computer has a virus

    This morning I received a strange phone call. The caller ID said TRIKON but speaking men said they were by Microtech. I could barely understand what they said, and they had Middle Eastern accents. They asked that a program on a computer with windows 7 was about to crash, once again I barely understood what they were still talking. They spoke as they were apparently trying to save my computer by a virus. They asked me to go in my command prompt and type Assoc. at this point the call seemed really shady and suspicious. I have no idea how they had our information, they wouldn't tell us who they worked for, and the call quality was extremely poor. We hung their call, and then moments later recalled, we told them everything was fine and that we would be talking to a real representative of microsoft. They did not return after that. It was all very suspicious, I ran several scans on my computer, but I did not notice any problems. I'm very confused, and I don't know if I'd be worried. I would much appreciate it if someone could help me on this situation. I have also some question. TRIKON is in collaboration with microsoft? Is there a computer in circulation problem? I want much help from one who has experienced this problem, as well as support from Microsoft.

    -I would like to thank very you much for your time.

    This morning I received a strange phone call. The caller ID said TRIKON but speaking men said they were by Microtech. I could barely understand what they said, and they had Middle Eastern accents. They asked that a program on a computer with windows 7 was about to crash, once again I barely understood what they were still talking. They spoke as they were apparently trying to save my computer by a virus. They asked me to go in my command prompt and type Assoc. at this point the call seemed really shady and suspicious. I have no idea how they had our information, they wouldn't tell us who they worked for, and the call quality was extremely poor. We hung their call, and then moments later recalled, we told them everything was fine and that we would be talking to a real representative of microsoft. They did not return after that. It was all very suspicious, I ran several scans on my computer, but I did not notice any problems. I'm very confused, and I don't know if I'd be worried. I would much appreciate it if someone could help me on this situation. I have also some question. TRIKON is in collaboration with microsoft? Is there a computer in circulation problem? I want much help from one who has experienced this problem, as well as support from Microsoft.

    -I would like to thank very you much for your time.

    This is a complete scam and one that has become very common these days. . Don't think anything such a caller said, do nothing that he tells you to do and hang up on him immediately.

    At let them into your computer? If you did you are at serious risk for what they could have done it (installed spyware? Identity theft? Steal the passwords?), and I highly recommend that you do the two following:

    1 reinstall Windows properly

    2. change all your passwords, especially those of the financial institutions and online stores.

  • Received a phone call from someone who said that Microsoft has detected an infection "in my area".

    Original title: call suspicious

    I just got a phone call from a person informing him that Microsoft have detected an infection "in my area" and asked me to sign my PC and do things.

    When I challenged him name and a number, who they were and that I had installed Norton they were insistent they were Microsoft form and all the PCs in my house are currently as being at risk.  I informed this was not convenient as about getting out and they said they'd call me back on Monday morning, but to be careful using our pc of this weekend.
    I don't want to dismiss it completely just in case, can you advise if there is a current problem?

    Hello

    Of course, it was a SCAM!

    Avoid scams to phone for tech support
    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
    Watch groups. Arm yourself with knowledge.

    The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
    (FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
    (BJA).
    http://www.ic3.gov/complaint/default.aspx

    No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
    computer. So that's the fraud or scams to get your money or worse to steal your identity.

    Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
    phone calls to help you fix your computer
    http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

    Scams and hoaxes
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
    https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

    Microsoft technical support
    http://support.Microsoft.com/contactus/?ws=support#TAB0

    Microsoft - contact technical support
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Phone calls randomly on a Windows virus

    I got calls saying that my Windows is infected with a virus and they want to guide me through the 'fixing '.  I did not do what I'm suspicious of the call random people (who do not speak English) and telling me they KNOW these things.  I just bought a new computer with Windows 8 on 31 Oct and have not seen any problems.  Should I be concerned about those phone calls?

    Laurel Hansen

    E-mail address is removed from the privacy *.

    Saturday, November 3, 2012 19:41:24 + 0000, LaurelHansen wrote:

    I got calls saying that my Windows is infected with a virus and they want to guide me through the 'fixing '.  I did not do what I'm suspicious of the call random people (who do not speak English) and telling me they KNOW these things.  I just bought a new computer with Windows 8 on 31 Oct and have not seen any problems.  Should I be concerned about those phone calls?

    Ignore them; hang up on them.

    It's a scam and with various names and phone numbers, is
    become very frequent lately. See
    http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html

    In addition to their money get on your part to do anything of any value,
    If you leave them in your computer, which knows what losses they did are
    where confidential information they stole.

    So if you have done so, I highly recommend that you do both of the following
    immediately:

    1 do a clean reinstall of Windows.

    2. change all of your passwords, especially banks or other
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    Ken Blake

  • Phone call from Adobe

    Hello

    I got a phone call from "Adobe", saying that they could reduce the subscription of my company of ~ £53 per month to ~ £38 per month and per user because they had complaints about the cost. However, he could not just reduce my subscription, he needed me to create a new account or move to a different email address administrator rights.

    I was obviously suspicious so I cut at the beginning of the call and asked an email instead.

    Has anyone else had this experience? Sorry if this was already brought to the top.

    Thank you

    Sandy.

    See what the customer has to say:

    To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
    Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

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    http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

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