Svchost.exe - Application error. The instruction at "0x7d4caa9b" reference memory at "0x00000010". The memory cannot be: "read"

Hi, I get the error message after my system boots - svchost.exe - Application error. The instruction at "0x7d4caa9b" reference memory at "0x00000010". The memory could not be "read".

And then after a few minutes it stops and restarts.
I'm also not able to use the mouse.
I need help with this problem
Thank you and best regards

Hi GeorgeMotaung,

·         Did you do changes on the computer before the show?

·         Are you able to boot to the desktop?

Follow these methods.

Method 1: Start your computer in last known good configuration.

How to start your computer by using last good known Windows XP Configuration

http://support.Microsoft.com/kb/307852

Method 2: Follow these steps:

Step 1: Start the computer in safe mode and check if the problem persists.

A description of the options to start in Windows XP Mode

http://support.Microsoft.com/kb/315222

Step 2: Perform a clean boot to see if there is a conflict of software like the clean boot helps eliminate software conflicts.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Note: After the boot minimum troubleshooting steps, follow section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.

After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

(a) click Start and then click Run.

(b) type msconfig and click OK.

(c) the System Configuration Utility dialog box appears.

(d) click the general tab, click Normal Startup - load all services and device drivers and then click OK.

(e) when you are prompted, click on restart to restart the computer.

Tags: Windows

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