Switched laptop (same model) with the HDD same, 13 items said again it is already enabled on the previous computer and I can not turn off now.
Hello. My 13 elements license allows installation on 2 computers. I use a PC and a laptop. I changed laptops (which was broken, new laptop is 100% same model laptop) and put the hard drive of the computer laptop old in the new. Elements says now, it is already activated on 2 computers when I enter the serial number. There is no way (except the cat from adobe, which is not available on weekends) to turn off the old (or all) computers to activate again the two computers?
If you must turn off and you can not disable, you must contact adobe via chat.
Tags: Adobe
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