Switched roadrunner to you-verse phone service now I can't send a fax. indicating error 351.

I have an officejet pro 8500 a909n, I used to have phone of roadrunner service, no problem of fax.  Just switch to U-Verse phone and now I can not send fax.  I contacted the support of U-verse, and they said I had to contact my fax machine manufacturer and ask for a filter?  tried to contact HP, but my warranty has expired.  really?  How can I get the answer to this question.  Y at - it a setting I need to change?  or software? don't know what they mean by a filter.  Any advise?

HP technical support had me pass the telephone cord I was using and go to the cord supplied with the machine.

Is a RJ11 plug, also, but a record of two, not four connectors on a taken rj11 Ratings.

In addition, it has an in-line filter.  This works.

Tags: HP Printers

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