SX20 dual display - how to view the presentation on monitor 1

Hello

We have a SX20 (TC7.0.2) and two monitors connected as follows: -.

Monitor 1 - projector

2 - TV LCD monitor

If we have a video call with a remote party, we want the remote side to display on the monitor 1 (projector) and free view on the monitor 2 (TV).  This works well.

If we begin to share a presentation, we want the presentation to display on the monitor 1 (projector) and the video of the remote to move to the screen 2 side (TV). Is this possible?.  In our tests, the presentation always appears on Monitor 2 (TV LDC - which is smaller and harder to see the presentation on).

We tried switching constantly monitors for the presentation to appear on the projector and the remote on the TV and part that works OK for a presentation share the call, but when you make a normal video with no introduction the remote party call is then always on TV and free view is on the projector more great if it's not good.

We are really looking for an option of local available that displays the video of the remote party on monitor 1 and then when a presentation is shared poster presentation on monitor 1 and moves the video of the remote party to monitor 2.

Y at - it a setting option that I missed or y at - it a way to create a custom layout to do this?

Thanks and greetings

David Vieritz

DD option is installed.

I don't think this is possible, because I think that monitor 1 always displays the remote site, while the 2 monitor shows usually content presentation. It's not a way to return automatically without entering the codec configuration each time to reverse the monitors.

The SX20 has not the ability to create custom models, only the integrating codecs can, as the C60/90 and SX80.

Tags: Cisco Support

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