Symantec Antivirus Corporate Edition "scan stopped by user" message after you have installed the latest update of Microsoft Security

I run Symantec AntiVirus Corporate edition 2002 (build version 8.00.9374). The following problem, I discovered yesterday (May 13) when my analysis system and antivirus weekly update is scheduled: from an analysis of the system, the scan box opens and immediately stops, displays the message "scan stopped by user", followed the date & time and all control buttons are grayed out (not functional) with the exception of the close button.

The only change that took place in my PC has been the download and installation of the most recent update Security for Windows XP (KB978542) which is described as: "critical Microsoft Security Bulletin MS10-030 - vulnerability in Outlook Express and Windows Mail could allow Code execution (978542) remotely.
(url: http://www.microsoft.com/technet/security/bulletin/MS10-030.mspx)

I tried to uninstall the security update; uninstall - reboot - reinstall - Live Update of the antivirus application. do a system restore point to return to the previous week - to no. AVAIL.

I later identified this same, exact problem on 3 other computers running XP with sp 3 which just installed the latest update from security Microsoft.  I would be grateful to any suggestions on how to remedy this situation.  As a newbie to this forum, I would appreciate if others copy this assignment to other sections of the Symantec and Microsoft sites that could give him this attention important issue.

Thank you

Bryan Pepper - send me an email to * address email is removed from the privacy *.

Installation not to run, such as Microsoft Security Essentials Package.

Can I install Microsoft Security Essentials [or any other anti-virus/anti-spyware application] to clean my already infected computer?
http://social.answers.Microsoft.com/forums/en-us/msescan/thread/87058857-D181-4019-a723-efd9a49d9275

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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