Synaptic touchpad device does not. HP Pavilion dv 9500 windows vista Home premium.

Optional update téléchargerais not automatic update of windows. went to manufacturing Web site to install the device driver. pop up of said necessary to restart to complete the installation. after reboot, touchpad does not. cannot connect to my profile to do anything. Help! PLEASE...

Hello

I suggest you do a system restore from a command prompt or from the Windows recovery environment. Check if you are able to connect. Follow step 1.

Step 1:

If it's been using, I suggest you to do a system restore.

Repairs to the system of Windows Recovery Environment

http://Windows.Microsoft.com/en-us/Windows-Vista/make-system-repairs-from-the-Windows-recovery-environment-from-Windows-Vista-inside-out

Start the restore of the system from a command prompt

http://Windows.Microsoft.com/en-us/Windows-Vista/Start-System-Restore-from-a-command-prompt

System Restore: frequently asked questions

http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft answers feedback Forum and let us know what you think.

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