Sync blackBerry Smartphones Blackberry email. (sent in box)

Hi all

You have a problem, has suddenly found that when I send emails from my blackberry, the email don't sync to my inbox sent on thunderbird.

But it works perfectly before, can someone tell me what is happening?

p.s. I just change my bb 9700 to 9860, but assume that it does not affect, is not it?

Hello and welcome to the community!

Thunderbird is an email client application. The BB has no interaction with client applications. On the contrary, the BB interacts with your mail server, governed by these guidelines:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

If reconciliation messages sent is supposed to operate between your BB and your mail server, then this is at Thunderbird in order to reflect this on your computer. You should check the server folder elements sent to the address or not real between your BB and your mail server if it works.

If it's supposed to work your sent items still server is not being updated, so please try these steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

(1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

(2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

(3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts.

Also check your configuration of BIS (e-mail Setup Wizard) and make sure that reconciliation sent items is turned on (assuming that it is supposed to work at all, in other words).

Good luck and let us know!

Tags: BlackBerry Smartphones

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