Sync bluetooth blackBerry Smartphone problem
New to the family of BBerry, palm used to date. computer and BBry have paired but Office Manager | connections Bluetooth option is grayed out, cannot select. Searched all the help that I can and all I can find are solutions to the cases where the units don't pair. Any ideas out there?
Well, I guess that if someone wants to help, they will need some info
BBry - 8330 model
Director of office v4.5
Win XP v 3
USB sync works without a problem (although I do not check all records of the changes rather than maintain a database of only changed records...)
Hi cpeneff and welcome to the forums!
There is a thread of introductions, the real work happens on the forums of the device!
Open a thread on the 8330 forums, and we can give you some advice.
Meanwhile, make sure your PC is not working native windows drivers,
a battery replacement by the PC manufacturer.
Thank you
Bifocals
Tags: BlackBerry Smartphones
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Sync bluetooth blackBerry Smartphone problems
New to the family of BBerry, palm used to date. computer and BBry have paired but Office Manager | connections Bluetooth option is grayed out, cannot select. Searched all the help that I can and all I can find are solutions to the cases where the units don't pair. Any ideas out there?
Well, I guess that if someone wants to help, they will need some info
BBry - 8330 model
Director of office v4.5
Win XP v 3
USB sync works without a problem (although I do not check all records of the changes rather than maintain a database of only changed records...)
ONLY one reported so far to use the native drivers BT, I'll try it, but is it logical that devices have paired? A hard time finding the drivers for BT
Hello!
I don't know if you have them already, but here is the official RIM instructions for the use of BT for the integration of DTM:
I hope something in there will help you to solve this problem.
See you soon!
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Vaso wrote:
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Hi and welcome to the Forums!
Whenever random strange behaviors creep, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.
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New to the family of BBerry, palm used to date. computer and BBry have paired but Office Manager | connections Bluetooth option is grayed out, cannot select. Searched all the help that I can and all I can find are solutions to the cases where the units don't pair. Any ideas out there?
Hi cpeneff,
Do us a favor and solve this thread, for other users won't take the time to answer
the same issues in two different threads.
Ok?
Thank you
Bifocals
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Hi antoinesombie
Welcome to the BlackBerry Support Community Forums
Wheneven you feel you cursor is affectionate always perform a battery pull reboot as this device on remove the battery wait a min. then reinsert back, wait until your device supports a long restart. See if it solves your problem.
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____________________________________________________________________________
Click 'Like' If you want to thank someone.
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Hello and welcome to the community!
I'll guess that you're on Blackberry Enterprise Service (as opposed to OWA via BIS). You may need to work with your BES admins for all this:
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The recipient's BlackBerry smartphone
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Hello!
A few things for you...
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http://supportforums.BlackBerry.com/Rim/Board?Board.ID=NewBlackBerryUsers
http://NA.BlackBerry.com/eng/support/blackberry101/Setup.jsp#tab_tab_email
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It is likely that some of the seller in the first element steps were not completed... those that must be made before continuing. I suggest to do it again. More... your friend got it on BES? If so, there are a few extra steps (in this picture) that must be made.
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I have a BlackBerry Curve 8330 m running the latest OS updates.
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I tried all the stuff into the Knowledge Base of BlackBerry. I also tried syncing my BlackBerry to the computer of a friend who use Desktop Manager and gave the same frustrating results.
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I have a similar problem with my Blackberry Pearl 8110, Desktop Manager 5.01 and Outlook 2003 SP3.
When I try to synchronize my contacts from my Blackberry to Outlook, the process gets thru 'Read in the device address book' 90 and 90 files without problem. It starts the process following "Treatment Device Address Book" and gets 86 90 files and stops and a pop error message window: [title bar] Intellisync. It has a red circle with 'X' white and says "Unable to read data from application." with an ok button.
I uninstalled Desktop Manager 5.01 twice, deleted the folder Intellisync following "KB11703" with no luck.
In the Intellisync [C:\Documents and Settings\
\Application Data\Research in Motion\BlackBerry\Intellisync] folder I found this file: PtTrace.log (see below): Tue Dec 08 22:10:40 2009 - Intellisync Log file.
{22:10:40.593: create an empty table C:\DOCUME~1\SonicXP\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}. CFG\TABLES. ITB a.\startup.cpp line 500
{22:10:40.609: empty table file C:\DOCUME~1\SonicXP\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}. CFG\TABLES. ITB a.\startup.cpp line 519
{22:10:42.656: create an empty table C:\DOCUME~1\SonicXP\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{C0116ED9-D020-4BF3-A38E-08A5B02C2528}. CFG\TABLES. ITB a.\startup.cpp line 500
Tue Dec 08 22:10:44 2009: error 0 x 83110005.-2096037883.0 a.\syncconfigmanager.cpp line 1137
Tue Dec 08 22:10:45 2009: error could not load CXLServer1.dll in the product directory... 4005.\callback.cpp line 3610
22:11:07.343:
22:11:07.343: start Session ILX, Source = Microsoft Outlook, target device =
22:11:07.359:
22:11:07.359: from Standard synchronization
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Tue Dec 08 22:11:18 2009: error could not retrieve the field on the device.4238 to the RIM: DeviceIConnector.cpp line 780
Tue Dec 08 22:11:18 2009: error 4018.4018 to la.\sdk_data.cpp line 2494
Tue Dec 08 22:11:18 2009: error 4018.0 on line 208 de.\cilfield.cpp
Tue Dec 08 22:11:18 2009: Birthday.4018.0 error at line 463 la.\cilrec.cpp
Tue Dec 08 22:11:18 2009: error 4018.0 to la.\ciltrans.cpp line 589
Tue Dec 08 22:11:18 2009: error 4018.4018 a.\ilx_sdk.cpp line 256
22:11:18.625: translation unit status: user = XXXXXXXX, rc = 74, Phase = 10, TrErr = 4018, SysErr = 0 to the 596 ligne.\xlatev3.cpp
22:11:18.640:
22:11:18.640: end of Session ILX, time = 11,000 secondsDon't know what to do, I hope I don't have to do a factory reset on my phone. ANY HELP WOULD BE GREATLY APPERICATED! Thank you!
Anthony
[It was an original message on 03/03/2009 and I still have the same described problem above.] sdgardne replied to my post:
Try the steps in this KB:
- KB02048 "Unable to read application data" error when configuring or synchronization of data from the organizer with BlackBerry Desktop Manager
Honestly, it sounds like a bad record... If you can refine what folder and delete it, maybe then things move on.
But the KB02048 is therefore more accessible because RIM has either deleted from the Knowledge Base or?
Help! I STILL NEED HELP WITH THE QUESTION, I WAS NOT ABLE TO SYNC MY CONTACTS FOR OVER A YEAR NOW!
I couldn't find a solution for this, ANYWHERE so I just decided to fix this problem just upgrade to the new version of the BlackBerry Desktop version 6.0.0.40 software. And now, ALL my contacts synchronize with a problem.
Also from the beginning of this problem and now I have also improved my Outlook 2003 to 2007 and then to 2010.
So I do not know if the combo of doing all this software update fixed the issue of the contact crupt but its market not now and that's what I need.
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Problems sync outlook blackBerry Smartphones and blackberry
It's my first message and request information and/or assistance. I have a Curve 8330 and love it. However a day or there, I met with my blackberry with outlook sync issues, 2003. The problem seems to be an exception in the exception is "the exception unknown software exception (0xc0000409) occurred in the application at location 0x07c3835d" desktopmgr.exe, I removed the Manager and reinstalled but it continues to fail in the same place. So now I have to keep two sets of books is a real pain. I expect that there may be an invalid date, but have no idea how to find him. Any suggestions would be greatly appreciated.
Dgyeaw
Hello dgyeaw and welcome to support forums
First try and delete the Intellisync folder and then try to synchronize again. Try the steps in this KB article
http://www.BlackBerry.com/BTSC/KB11703
What part on the synchronization stops to? During the calendar, address book, etc.? If she keeps in check stop even this database on the BlackBerry may be damaged and we would have to delete it and synchronize with Outlook.
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