Sync won't import bookmarks into the new device

I got a new laptop. My old had the latest version of Firefox, with a sync account. I installed FF on my new laptop, connected to sync, and I connected. However, the bookmarks on my old FF do not come in my new. Under sync on both browsers settings, all the boxes ticked. Can someone help me please? Thank you!

kal9988 said

can someone help me please?

You probably use the 'old' (more useful, IMO) Sync on your old FF.
Mozilla allows users to update existing installations of Firefox and use the synchronization of the former
but NOT with the new installation of Firefox.

How old was your old FF, you will first need to update,
While it will be able to connect to the new synchronization and re-download your old timing for synchronization settings:
https://support.Mozilla.org/en-us/KB/how-to-update-to-the-new-Firefox-sync

Tags: Firefox

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