Synchronization of blackBerry Smartphones my BB Torch 9800 with the Microsoft Outlook calendar

I am very frustrated.  My BB Torch does not synchronize with Microsoft Outlook calendar.  I get the 0x8004fd28 error message and it will transfer all the entries.  I'm not a technical person very media, so I would like easy to understand instructions on what to do.  As far as I know, my mobile device and software are updated to newer versions.  I've only been able to synchronize both times - when I first got the phone 6 months ago.  Thank you for your help.

Welcome to the forums, melora!

First of all, we will make sure that your browser by e-mail and the calendar entries are the same e-mail that you configured in Outlook.

On your home screen, click the Options icon.  From there, go to device > Adanced configuration > default Services.  Check if those who correspond to your Outlook email address.

Then you'll want to do a clean Desktop Manager uninstall.  Make sure you restart your PC after that you did.

Then you will reinstall the Desktop Manager software, you can get here.

Once you have installed new, go here for instructions on how to configure Desktop Manager to synchronize with Outlook.  You'll want to scroll through the instructions for DM 6.0 and higher.

I hope this helps!

Tags: BlackBerry Smartphones

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