Synchronization to Smartphones blackBerry - specific connector error problem

Similar Questions

• BlackBerry Smartphones BlackBerry Curve 9220 - ERROR - afret 7.1 update latest OS

  The OS current Smartphone blackBerry 9220 installed is 7.1 Bundle 1137 (v7.1.0.337, platform 9.50.0.28).  I wanted to update through Blackberry Desktop Software the last beam 7.1 2102 (the version I think is v7.1.0746) (not sure if this correct). After that, my smarthone displays "ERROR 507",

  Then again, I'm getting off 7.1 Bundle 1137, my phone works again...

  I tried again to be updated for the latest OS (the one who recommends the Desktop Manager), after long hours of waiting, my phone ERROR 102 poster... then I downgrade again to the lower version, which is 7.1 Bundle 1137, PLEASE HELP me HOW AM I going TO update MY OS to THE LATEST VERSION OF 7.1 BUNDLE 2102...

  Error 507 means that the device doesn't detect any operating system installed on the device.

  See the link below to download it and follow these simple instructions.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  VIA | JSanders

  http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/error-507-reload-software/m-p/1477...

• BlackBerry Smartphones BlackBerry Bold 9700 error 507

  I was updating my blackberry put new software on it and while it was going on my computer stopped mac and the 507 error came to my phone. I tried reaconecting of blackberry desktop software to repair. but as he begins to repair it not to do it, he says that he can't do. I need help ASAP please

  Hi Shawn_virk

  Welcome to the Forums of the BlackBerry Support

  Error 507 means that there is no OS on your device, follow this Knowledge Base to load the software on your device:

   KB19915 : perform a clean reload of software applications smartphone BlackBerry using BlackBerry Desktop Software on a Mac computer.

• Smartphones blackBerry with curve 9320 problem: I need to disconnect and reconnect to receive mails and browse

  Hello

  I have the following problem with my BB Curve 9320: several times per day email stop and I can't use the Internet (while telephone calls normally).

  Whenever this happens I have to disconnect and reconnect to the network. As soon as I reconnect to the network again starts the flow of electronic mail and Internet is available.

  I contacted my mobile operator (wind, Italy) and told me that it is not for lack of wind, but a technical problem of the phone.

  Thanks in advance for your support.

  Marco

  Hi, KIDA,.

  Try one of the following - option

  1. when your device is turned on, remove the battery for a minute and then reinsert the battery. This do a reboot your device that addresses minor issues with the BlackBerry.

  2. KB17877 how to start a smartphone BlackBerry in Mode safe

  3. have a backup of your device data and then have a security wipe. Options > Security > Security Wipe. Enter "blackberry" without the quotes. This will delete all your data from the device.

  4. consider the update/reinstall the OS device.

• BlackBerry Smartphones Blackberry Desktop Software installation problem

  I had a problem with Roxio Media Manager constantly want to reinstall.  So I corrected this problem and and uninstalled the Blackberry software. Then I tried to re - install Blackberry Desktop software so that I can sync my contacts on my computer at home.  I tried this from a downloaded version 4.6 and with the version on my Blackberry CD.  Same problem with both.

  The installation starts and claims of language, then installation starts for a few seconds.  Then I get this message:

  Error opening installation log file.  Verify that the specified log file location exists and is writable.

  I can't get past this message.  He didn't tell where is the location of the log file.  Other installations of software, it's only the Blackberry software that will not be installed.  I tried to rename CProgram Files\Common InstallShield and make it read/write, but this install always fails with the same message.

  Any ideas to try?  Nowhere else can I ask for help?

  Andy

  Thanks, that worked.

  I unzipped the file, then I opened a cmd window and manually run msiexec with your Blackberry msi file.  I have added a flag/l to set the log file to a local file FichierJournal.txt and everything went well.

  Maybe you specify a problematic log file name, at least for my computer?

  Anyway, this new version of the Blackberry software works very well to keep my home contacts updated with my work contacts.  I'm glad that I was able to install without the Roxio media manager.  This program made me mad.

  Andy

• Google calendars multiple synchronization to Smartphones blackBerry on my Storm

  Hello... I am brand new here.  Please be nice!  For the record, I'm a technopeasant, so if you choose to help me, I need the little words that resemble English so that I do anything...

  Thus, thrown on the new OS yesterday.  Am stuff pretty much back to normal.

  My calendar, however, on the BB don't contain any of the info calendar of my wife.  I've been messing around, trying to figure out how to get him out there and I'm at my wits end.  I have Google sync on the BB, our calendars are synchronized on Google.  They have been synchronized before I did the upgrade of the OS.

  Any ideas?  Anyone?  Anyone?  Bueller?

  Thank you!!

  Hi and welcome to the forums!

  Google Sync is an application that manages data transfer between

  Google programs. The Blackberry only "hosts" the receipt of the Goggle Sync program

  the data passed to the application from Google. I would suggest you remove and then reinstall

  the Google Sync application to restore synchronization on the Blackberry.

  I would also check the settings of your main Google calendars online as well.

  To remove the application from Blackberry:

  At the homse screen, options, options, advanced applications, point culminating Googlesync don't click it.

  Menu key, select Delete. I have always followed this by a battery pull or QuickPull reboot.

  You don't need PC or Office Manager.

  Let us know how it goes.

  Thank you

  Bifocals

  No data will be lost when you do the following: remove the battery while the device is activated.
  Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.

• Contacts synchronization to Smartphones blackBerry and calendar - problems with Outlook Connector (and other things).

  Hello world

  I just got my first BlackBerry (storm) and this is my first post on the forums.  I read around a lot and found pieces of this problem but no definitive answer (which I understand).  So, I know it's a delicate subject, but really hope that someone can help you.

  FYI, I use Windows Vista and Outlook 2003 with the connector Outlook synchronize my e-mail, contacts and calendar on my Windows Live Hotmail account.

  I installed the Desktop Manager software V.4.7 and crossed to set up > sync and selected Outlook for Contacts.  The wizard all seems to work OK but then when I press "Finish" I get the error message ' file is does more part of the system data source or the couldnot folder is located.

  I partially understand the idea that my Contacts are not in Outlook, they are in my hotmail/live account.  My question is how can I work around this problem and import my contacts to the BlackBerry?  It will not accept an exported .pst file or can it link directly to hotmail?

  (On the basis of the advice on the forum), I found is you go into Outlook and adjust the settings of your e-mail account to send incoming emails into "Personal folder" instead of "* @hotmail.co.uk ' then he manages to pass the error message, however, I found no data calendar or contact in my outlook personal folders for BlackBerry to synchronize with a time that I did."

  I'll try to do a few requests on a Microsoft forum on the features between Outlook and Hotmail to see if there is an easy way to get my data anywhere in the personal folders so that the BlackBerry it can sync from there.  I'm afraid to lose emails or functionalitly to the Outlook Connector on my PC to subsequently change the default e-mail folder.

  Sorry for the length of the message but thought the more detail the better - thanks in advance for any help you can offer,

  Al.

  Just in case anyone else has this problem, I got a work around (not a solution, but it works).  In Outlook, go to Contacts - export to file and select: separation by comma (Windows). CSV file - save it to your PC.

  Then open a Yahoo mail account (if you have not already one) go to Classic view, Contacts and to the right of the screen, there is an option to import/export.  Select the location of the CSV file you saved on your PC and transfer it on Yahoo.

  You can now go through the DM Assistant and select sync with Yahoo.  It is ideal to add contacts to the phone for the first time.  Don't forget to make sure that everything is up-to-date and complete in Outlook Contacts before export to the CSV file.

  If you want to add contacts to the future, the best way is to add to Outlook first and then go through the process of exporting the CSV file again - this will ensure that all records are the same.  Although if you wanted too, you can also export from BB in Yahoo, then in Outlook as Yahoo also exported contacts to a CSV file.

  Hope that helps someone...

  Al.

• Problems of wireless synchronization for Smartphones blackBerry with Outlook calendar

  Hello

  I just bought a new "BOLD" and I put in place while it syncs popular with email on Outllok perfectly.

  However, I have a problem than anything either on PC Calendar syncs wirelessly with the device. But it does not work the other way (i.e. entry on device nopt sync with calendar on PC).

  My ios THAT BES enabled devices.

  Everyone else has had a similar problem... or more importantly, rather than a simple solution?

  Thank you

  I had the same problem with mine.  It was a useful document of KB.

  In the end, my timing problem origin because the BES was originally installed on the computer with a BESAdmin account but I later upgraded the Blackberry Manager software when connected under one administrator account.  This has led some of the services that run under administrator instead of BESAdmin BB.

  I open the services console and manually changed all services to start under BESAdmin instead of the administrator and voila - perfect synchronization.  Give than to try and check out the KB document.

  http://www.BlackBerry.com/BTSC/articles/961/KB05270_f.SAL_Public.html

• Error message of synchronization to Smartphones blackBerry #-728

  I connected my Blackberry Curve to my laptop and launched the sync and he has started the process, but says cannot complete.  I looked in the paper and he said: internal error #-728.  Cancelled translation.

  Does anyone have an idea what would cause this error message?

  chk this resolution Ko: http://www.blackberry.com/btsc/dynamickc.do?externalId=KB10569&sliceId=SAL_Public&command=show&forwa...

• Problem of synchronization for Smartphones blackBerry with several mailboxes

  We have a user who has Microsoft Outlook configured to display several mailboxes.  It seems that if there something from his Inbox to another folder within its own box mailbox, then this movement is well synchronized down to BB, but if he moves to within its own mailbox to another mailbox, then the move is not noticed , and the item is in the Inbox on his BB indefinitely.

  Two questions:

  (1) any idea how to solve this problem?

  (2) is it possible to force a full resynchronization of the box the mailbox to get it to the stage?

  Hi and welcome to the Forums!

  You did not say, but I assume you're on BES rather BIS/OWA. Therefore, you should study activation hard deletes:

  • KB04853 How to turn tough cuts on the BlackBerry Enterprise Server

  Good luck!

• Synchronization to Smartphones blackBerry & interpretation errors warnings

  I have the following journal entries.  Is there anywhere I can find a list of errors and warnings with the help of troubleshooting?  I'm syncing with my mac.

  Thank you

  After a Manager Office Update, the errors disappeared.

• Download of blackBerry Smartphones blackberry Desktop Manager: error "invalid win32 application"? will not install

  I bought a used blackberry 8330 curve. works very well and I would like to download the Desktop Manager I think I could synchronize a calendar any w / this program? I tried to download it from version 4.7 of website blackberry with and without the Media Manager... same error comes after 1/2 hour download: ""C:\ProgramFiles\470_b050_english.exe is not a valid Win32 application"  I download the wrong program? I am fairly new to this kind of smartphone things, so "smartphone for Dummies" instructions would be useful. Thanks a bunch! Oh - I have windows xp edition on my laptop.

  Melisa

  YOU ARE AWESOME! Downloaded in 13 minutes and installed perfectly with firefox on my other computer. I think I'll just make some computers (it is newer, it's just a little more bulky)... It works very WELL... office 4.7 w / Media Manager (which I don't need anyway). I always try to understand what's happened with this computer.

  Thank you very much!!!

• Smartphones blackBerry Eception Exception errors

  Hello

  I am desperately hoping someone can help!

  I have a BB Pearl 3 G with BBOS6

  I was updating some apps (Whatsapp, BBM). The phone asked to restart, I said that was fine.

  When he had finished his restart e-mail, sms and browser icoms no longer worked (I would like to click on them and nothing would happen at all) and the phone would freeze.

  The error messages I get are:

  Eception exception: Application net_rim_bb_messaging_app (78) does not...

  and

  Eception exception: Application net_rim_bb_browser_daemon (96) does not...

  Once I managed to get the error 523 reset I did but it did not help.

  I tried several resets hard (remove the battery when the phone is turned on, left for several hours and then replaced) all to nothing does not.

  I can't find a reference to these errors online.

  Someone at - it a solution?

  Help, please!

  Nicla

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If it doesn't boot properly, then you need to try Safe Mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  Good luck and let us know!

• Smartphones blackBerry Torch 9800 WiFi problems

  Just bought a 'unlocked' Torch 9800 from Amazon.  We are having a problem with the game facing upwards.  The WiFi signal is detected by the device, but we cannot send or receive e-mails.  When you log on to the browser, we can not go to the line, as it is said that it has turned on WiFi but not coverage.  I have contacted my provider "Three" and they say that, to their end, everything looks good to go.  My previous phone is a Curve 9300 that works very well, I'll have to use my old phone and it is send and receive e-mails very well with good coverage.  The abandonment of the cover guard torch its all very frustrating.

  We arrived at the conclusion that the problem is the phone itself, it has not been unlocked properly or we are missing something in the game upward.  If someone had a similar problem or you can shed some light on what we can hurt?

  Hello and welcome to the community!

  If you can use on the 9800, phone services via 3, then it's unlocked properly... but you can check here:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/unlocking-your-BlackBerry-gu...

  Any BB can be used on any carrier that is running the same radio frequencies that the BB is capable of (and I have no idea if your in are such). But, to bring you a BB on a carrier network that they don't sell, there are several obstacles to overcome:

  (1) the carrier must say 'yes' to the fact... they are owners of their network and have every right to say what devices will be allowed to connect to it. If they say 'no', then it's the end of it.

  (2) you must be sure that your BB is properly unlocked since its origin manufactured for carrier... see this thread useful for more details:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/unlocking-your-BlackBerry-gu...

  (3) you must get all of your voices works on the carrier, before you even try anything on data level services

  (4) you must be a subscriber of the carrier, a plan of sufficient data to enable BB exclusive services that you wish to

  5 (a) if the carrier directly supports your specific model BB, then you can proceed to the registration of the BB on their network, generating adequate for your BB service book delivery and treatment of the function. Since you didn't say that 3 you are on, I can't check to see if they support the 9800 or not... we do it, the other does not. But you can post via the official download portal:

  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  If your carrier lists the 9800 in their portal, then they take over the it and you should be good to use it on their network.

  5 (b) but, if the carrier does not directly your BB-specific model number, then the challenges are much more that most of the carrier's systems will deliver, for BB, the service books required to enable BB exclusive data services, even if you have subscribed to them.

  So, based on this, your BB may or may not ever any function on this carrier network. It can be quite difficult to achieve, especially if 5 b applies. Then take a look at this and decide how you want to move forward. Most people end up just buying a new BB if 5b applies.

  If 5A applies, then I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you must keep workign with your mobile service provider as is their network with which your BB is unable to communicate, and only they can look "behind the scenes", as well as degenerating into RIM if necessary.

  Good luck and let us know!

• Smartphone BlackBerry Bold 9790 - error 603 & constant restart loop.

  Hello

  I just got my phone upgrade a Bold 9790.

  I used COMICS (version 7.1.0.32 - Bundle 33) from my 8520 curve old (V5.0.0.1036) to the new "BOLD". Or at least I tried... Everything went well until downloading the data and I finished with a white screen with an error "App 603" and there is nothing I can do because it constantly goes into a reboot loop.

  I'm looking around and there are a lot of suggestions on the reinstallation of the OS, which I don't mind as it's a new phone anyway. Problem, it's that the BDS does not see the phone now so reloading in this way is a no go. I can't exit the white screen on the "BOLD" either...

  Other solutions?

  Thanks a lot for any help

  Hello Nats Ascot

  Welcome to the community

  If your device is not detected by the BlackBerry Desktop software, so you had to force the detection of your device by using the application loader. Take a peek as this Knowledge Base:

  KB10144 How to force detect the BlackBerry smartphone using the Application Loader. 

   

  Please try it and let us know. Additional information:

  KB23954 'App Error 606' is displayed on the BlackBerry smartphone. 

   

   

   

  Prince

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