System cannot find the file specified during the installation of the Bluetooth drivers

Hello, I have HP Envy DV6 and suddenly my bluetooth work collapsed. The on-off switch under wireless settings is inactive (64 bit of windows 8). IAM able to see the bluetooth controller in Device Manager with! Select this option. When I update its driver or try to install the drivers it says system cannot find the specified file. also I tried installation correct latest drivers of my laptop from the HP site is no help. Thank you

Thank you.

Do not use the sp59632 or sp61795. They all have two software driver for Windows XP and Win7. Maybe that's why you got the error message. I extracted the softpaqs and took a look to see what was inside.

It is for the wrong operating system

It is also for the wrong OS

sp58515 should work.

Since your laptop came with Windows 8, why not use the Recovery Manager to reinstall the driver?

I recommend this as the best method to use. It is a one stop shop and denies the need to search for drivers online. Your recovery manager will be the drivers for hardware that is installed in your laptop.

Invoke the charm to search for and type Recovery Manager. Click the Recovery Manager. You should see a window similar to the following image. Now, click on drivers and reinstall the Applications.

Tags: Notebooks

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