System cannot find the specified file (installation HPC4680)

I tried to install the HP C4680 without result. I get the system cannot find the file specified error meessage. It is a brand new computer. Windows 8. I already followed instructions from another post on how to uninstall and I restarted the computer.

Hello amywatsand welcome to the Forums of HP, I hope you enjoy your experience!

I see your are your printer installation issues.  I would like to help.

I would say uninstalling the software of the printer.

Once it is uninstalled, I suggest you put your system in clean boot mode in the configuration of Microsoft.  You can do this by following this document: How to perform a clean boot in Windows.

Once the computer is in clean boot mode, I would suggest to reinstall the HP printer install wizard for Windows.

Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

Tags: HP Printers

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