System crash when I run Windows Experience Index

Original title: Windows experience index

Hi, I bought a laptop HP Probook s 4530 2 days. my laptop is:

Windows Ultimate 64-bit
CPU: CI3 2350
RAM: 4G
And my laptop 2 graphics cards:
1 ATI Radeon HD M 7470
2-Intel HD 3000
My problem is: when I run "Index Windows performance" my laptop will crash and the laptop computer monitor will be disabled. I have to hold the power button down until the laptop is turned off and the new. Please help me.

Hello

Did you follow the troubleshooting steps?

If you did not follow the steps in the previous post, I suggest you to try and see if it helps.

I would say as you to see the link to use the System File Checker tool (sfc) to troubleshoot missing or corrupted system files in Windows:

How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

http://support.Microsoft.com/kb/929833

Tags: Windows

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    Hi siameseboxer

    Welcome to the Microsoft Answers Forum!

    I recommend you:

    Run the SFC (System File Checker) on the computer scan to fix system errors to the file on the computer.
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