System does not accept the administrator password when you want to delete file system

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Ideas: I downloaded bandoo and Yahoo since then I had nothing else problems. It's not my computer that I use, but I don't have the permission from the owners to use this computer. I have no problem signing into my account, it is impossible to connect and it does not recognize its administrator password to remove these items from the computer. I tried all that I know (which isn't much). Please please help me!    Also, I think that's why I can't return and before restore point I made this big mistake.

Janice50

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