system does not see the hard drives as P6000 Windows 7 Pro 64-bit

PC is a little more than a year. About 2 months after installation disk c crashed. Replaced HP drive.

Customer said that she had problems starting and kept restarting. He ran chkdsk and hooked up to 36%

Now the system does not see the drive, but he sees no RAM, etc.

Anyone know what causes this?

Can what information I give to help troubleshooting?

Thank you!

Hello:

Try resetting the CMOS.

If this does not work, I would say that the drive controller in the motherboard is dead.

Clearing CMOS

Tags: HP Desktops

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