System freeze about 5 minutes after startup. Can move the mouse, but can't do anything else.

Computer Compaq laptop turned on updates of Windows, firewall Windows, AVG anti-virus, etc.
He has suddenly frozen 8 months ago - would not respond other than to be able to move the mouse.
Does not "left/right mouse click" or "Ctrl + Alt + Del" or "power button."
After a long waiting, pulled out the battery/power supply.

Restarted in safe mode, was able to run AVG, but froze again.
Has helped me select the AVG window and move it autour, but nothing else.
Was not able to click with the right button on the taskbar to make appear the Task Manager.
Only way to reboot was to remove the battery/power supply.

Same thing, it is is happening whenever I start.
System access for about 5 minutes and then freezes.

I am able to get into the system at the start restore.
Have a lot of personal photos on the laptop.
Please provide a solution so that I can extract the photos and then restore the phone to factory settings.

Thank you.

Data recovery:

1. slave of your hard drive in another computer and read/save your data out there.

2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

3 Alternatively, use Knoppix Live CD to recover data:

http://www.Knopper.NET/Knoppix/index-en.html

Download/save the file Knoppix Live CD ISO above.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

http://isorecorder.alexfeinman.com/isorecorder.htm

Download the Vista software from the link above.

After installing above ISO burning software, right click on the Knoppix ISO file > copy the Image to a CD.

Knoppix is not installed on your PC; use only the resources of your PC, RAM, graphics etc.

Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1 in the boot order.

Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.

When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.

Click on the icons of hard drive to open and to understand which drive is which.

Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons).

Now to find the files you want to back up, just drag and drop them on the USB. When you're done, shut down the system and remove the USB key.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

How to get Vista recovery Media and/or to use the Vista recovery Partition on your computer.

There is no Vista free download legal available.

http://www.Compaq.com/country/cpq_support.html

Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

Normally, they do this for a cost of $ small.

In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

Normally, you have to press F10 or F11 at startup to start the recovery process...

Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

You can also make recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

They will tell you how to do this.

Every computer manufacturer has their way of doing recovery disk/s.

Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
A good Vista DVD contains all versions of Vista.
The product key determines which version of Vista is installed.

There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

http://support.Microsoft.com/default.aspx/KB/918884

MS advice on the conduct of clean install.

http://www.theeldergeekvista.com/vista_clean_installation.htm

A tutorial on the use of a clean install

http://www.winsupersite.com/showcase/winvista_install_03.asp

Super Guide Windows Vista Installation

After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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