System hangs after that make a non-destructive system recovery tools CD via recovery

I have an old hp pavilion model #370n office. I was reading my email on AOL. I received an email, supposedly at the post office, saying: I got an undeliverable package, and he gave me an identification number. When I downloaded the attachment (stupidly!) it was a virus. I don't know what damage has been done, also, I tried to run a full scan of the system using Microsoft Security essentials. Stop scanning during the process, and messages came to to talk me about viruses, I had, and I had to buy this antivirus program! Well, I knew it was a scam, so I shut down the computer and decided that I had to do a system recovery.

I inserted the CD of recovery tools, ran recovery and was informed the finished collection! So, I removed the CD, allowing the program to start. However, it would not start, because I got a message on SETUP. Res. With the message; Failed to install C:\hp\bin\SetRes.log. then, I pressed OK and I got the hourglass occupied, but nothing happens! The system just stops! Can someone help me solve this problem? Because I am unable to use the desktop, unless I can get this resolved. Any help will be greatly appreciated!

Hello

Method 1: Perform a parallel Installation:


http://support.Microsoft.com/kb/978307

Please click on the above link and follow the steps in the "method 4: install Windows XP to a new folder (parallel installation).

Note: This could result in a loss of data on your computer; It is recommended that you back up all important data on the computer before performing this operation.

Method 2: Please contact hp support as recovery disks provided by them. They would have the best idea to read the log file (C:\hp\bin\SetRes.log) of the failure and get it recovered. You can also ask them to restore your system to factory settings.

Tags: Windows

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