System hangs at the screen of the system setup

At the start of my system to start I press F2 at Dell logo to enter the configuration of the system. Once there, I can't do anything and I have to press the power button to turn off the computer. My reason to go into the system configuration is to run Dell Diagnostics because I'm having a problem with my usb ports and I lost power to my wireless adapter.

estridge48,
For this problem, you will need to contact Dell.  Windows does not affect screen BIOS or OEM recovery items. Mike - Engineer Support Microsoft Answers
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Tags: Windows

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