System recovery disks do not work.
I have a HP G62 339WM Notebook PC with Windows 7 Home Premium 64-bit. I bought by mail, system recovery discs and they do not work. And my HP Support Assistant displays "an error has occurred" and end not updates.
The Troubleshooting Guide for the recovery started from CD or DVD says: "update the firmware of the drive. This is especially true if the disks were received from HP customer service by mail. The firmware of a DVD player (the pilot) isn't able to recognize the support of recovery disk which was created using a newer DVD manufacturing process. Download and install updates on the firmware of the DVD available at HP that corresponds to the type of DVD drive on your computer. »
How do I update the firmware of the player when my HP Support Assistant would conduct no updates. I downloaded the latest Hp Support Assistant and he always always says "an error has occurred."
My laptop model has no updates from HP.
As new as your laptop is I doubt you need a firmware update for the CD/DVD drive.
Could you give a little more detail also the recovery disks do not work. For example you get an error, or is the laptop just not boot from them and goes directly into Windows?
Have you tried to put the first disc in the drive, shut down the laptop, wait a minute or two and turn on the laptop, start typing the ESCAPE key to get the menu. Should be an option of F9 to select the boot device. Select the CD/DVD drive and press ENTER.
XP Recovery disk does not work. The 3 options are unresponsive. Is there an easy solution. All other functions of cell phones seem ok. It is a reliable machine for more than 3 years, but now must use the recovery disc. Brilliant ideas greatly appreciated.
Well, I put t know why you recovery CD doesn t work. Have you checked the CD some scratches? Have you tried to clean this CD?
However if it of impossible to use the recovery CD, you can contact the ASP and buy a new one. It doesn t expensive.
In addition, you can install an original Windows operating system and then all the Toshiba necessary drivers on the Toshiba site.
I'm trying to do a clean install on my laptop, but the recovery disk is not working.
The files transferred to the laptop, but once done, I get an error message that says: "the system is not fully installed. Please run Setup again."
Does anyone have suggestions as to how to fix it?
It took me four days to get to this point and make me very frustrated.
What is the installation using another CD; That is to say the Microsoft Windows XP disk?
Have you tried that?
In my opinion, this would help to pinpoint the problem
The error message can be linked to different issues; I mean the HARD drive or a single partition problem could also be possible.
Try to format the drive HARD whole again. Delete all partitions from the HARD drive and check if you can proceed with the installation.
But if you will not be able to install the OS by using the recovery disk and other disks then a question must relate to a part of the material. (possibly HDD)
Two weeks ago, crashed my HP Pavilion Elite HPE - 480 t hard drive model. It is a 1.5 TB came with the PC. I bought a WD 1 TB hard drive and installed. When I used my recovery discs, I received a message, "the system recovery disks do not support this computer. You are not able to restore this system with these discs. "Because I had never used these recovery discs, I assumed I had their damn so I bought authentic system recovery disks from HP. Yesterday them - even received training as before. I called HP tech support and I was told that those recovery disk works with a hard drive that is identical with the original hard drive. Located between the two hard drives that the original HD had a 3 GB/s, and the new is 6 Gbps. Is this correct? They "graciously" offered replacing my new hard drive with a hard drive that works for only $180. Seems a little steep, but I am confused. Is system of technical recovery disks? I would like another opinion. If buying a new motherboard out me of this? If someone knows a resolution to my situation, I would be very grateful. Help!
In fact, you have more options that will avoid spending more in $$. The first thing I would try is the utility that provides HP. It is used for when the set of recovery disks does not work with a new hard drive. Follow the instructions of this web document.
View your results. If the results are negative, we can install the operating system on your new hard drive with another method.
What is the WD SATA drive model you purchased?
I'm not so happy owner of a HP Pavilion S3120N. I am running windows vista home edition. The motherboard went out so I replaced it with a Zotac GeForce 8200 - ITX Wifi series. Now the computer says it is noa a hp solution valid, and the recovery disks do not work. is there a way to fix this without buying a new operating system?
Yes, return the Zotac motherboard and get an OEM HP/Compaq M2NC51-AR / HematiteXL-GL8E motherboard. I know that's not the answer you want to hear, but the recovery discs are locked to a specific set of HP/Compaq machines with specific HP OEM motherboards. Apart from this, you will need to buy a new OS.
Hi all! I really need help
I bought my computer hp laptop Pavilion dv67023tx July 2012. When I bought it, they gave me a set of recovery disks. January 2013, I did a system restore. It was fine then.
Later, after some software hp update my cd player began to eject automatically. The light of the hp on the lid logo disappeared also. My audio jack went wrong from the beginning. So for all these problems together, I took it to the service center, and as it was in warranty period, they sent to hp. 3 months later I have my laptop back, I was informed that hp has changed the hard drive, motherboard, cover, screen.
There is a month Itried to install some of my software I used earlier, but they were not working. If I had no other way than a system recovery using this link
Then the main problem occurred. I couldn't do a system recovery from disk on my laptop. Then when I tried to do the recovery disks and he says, the system recovery disks do not support this computer. You are not able to restore this system with these discs.
This link said, maybe its because hp has changed the motherboard.
Now what should I do? I need a factory. But recovery in my laptop drive does not work, my recovery disks do not work. Please help me out of this. Or give me email ID so I can contact HP directly with problems, I do not find anything.
Others suggesting me to install a pirated Windows 7, I don't want it. I had a real windows 7 pre installed, why should I?
I'm sorry but I can't help you with recovery disks not working is not on your computer, but I don't have an alternative. If you can still read the 25 characters on the COA affixed Microsoft Windows product key at the bottom of the computer, you can install Windows 7 Home Premium using this key. Please see "how to install Windows 7 without the disc" to get instructions on how to download Windows 7 SP1, create the installation media and install Windows 7 SP1 by using the 25 digit product key from the COA Microsoft on your computer.
If you have any other questions, feel free to ask.
Please click the White Star of KUDOS to show your appreciation
my recovery for a6057c disk will not work after that I used the NeoSmart
After logon to Vista I see that empty office, I can access the task
Manager by CTRL - ALT_DEL.manager.
Windows and all my files are on drive D and my C is the drive has nothing on this subject now. I'd do it
I just want to make a disaster Recovery and
all over again with new factory. Does anyone have any ideas?
I now remove the prtition C on my drive.
Vista still labels the d drive, I have no C?
I found the answer on the Microsoft Knowledge Base.
Item number: 947288 primary partition drive letter designation is lost when you use WinRE to repair a GPT in Windows volume
The article is also for Vista.
Article ID: 223188 How to restore the drive letter of the system / boot in Windows
Would do the same thing.
I took the article to use regedit to swap my C & D return records.
Now windows Vista starts OK. (All I had before was just an empty office).
I also received my HP Factory disaster recovery disks it looks they will work if I need.
I have a Lenovo Y410 7757 - of course, Vista has been preloaded... but I Leenovoo system recovery disc. Although the HARD drive has failed... I replaced it - but the dvd player does NOT have the Lenovo recovery disk (drive just whirs/stops...error "PXE - E61 MOF Media test failure, check cable;) Out wide com PXE operating system not found); and I can't mount the HARD drive clone or use the media to start (on my free agent).
Works to the DVD... it read and ran my XP Pro upgrade disc (my office is XP) - works of System Mechanic drive (although it is bed/open-then "Unloaded QDMA")... but NOT the Lenovo recovery disk! Not the NOVO button... NOTHING! I even tried to partition the new disk - for a dual-boot - market with XP (because it worked). Now, I have installed XP Pro upgrade and work – but I can't use the recovery disc, or EVEN mount the clone...! I hope I'm missing obvious detail, little... in the meantime, I get out my hair in frusration near pullng balBALD! I have been without this laptop for over 2 weeks! Help! (and thanks in advance for all advice!)
If you have problems with the process of recovery of manufacturers, contact the manufacturer
It's their recovery process not microsofts
read this too
I tried to recover the Satellite C670D - 11K using new factory system recovery disks provided by Toshiba. Both drives do their thing until the end when I get these messages:
Files\mcafee\virusscan/dat\000.0\avvscan.dot c/program Error (error = 1117)
Error restoring image
request could not be performed due to the i/o device error
Error image x could not apply for win 7 V:\\HDDRecovery\SWIMG\15434XSP. Water rain Index 2 in c HARD drive management
Only option after this point is to press a button any and I get the white screen Toshiba
When I turn on the laptop I get message "boot mgr is missing." I tried the disc of recovery a couple of times since and things don't get any better. In fact I just get a black screen with cursor after
Suggestions this is appreciated please? I was thinking of buying the recovery disks would be a solution simple but should I give in and go to a professional now?
I assume you are using recovery discs that you created using Toshiba recovery disc creator tool, right?
It seems silly now, but something went wrong and I m afraid recovery disks are now useless. It turns out that you can't change anything or force the cell to the recovery image installs successfully.
The only thing you can try is - http://aps2.toshiba-tro.de/kb0/HTD4103KB0000R01.htm
I don't think this will help, but you can test it in any case.
Now, you have two options:
-for the restore disc original order from Toshiba
-install the clean version of the OS by using the Microsoft installation disc
I have a toshiba Satellite C650, who has recently developed with a disc read error. I want to access the command prompt to try some possible solutions I've read on the internet.
I made a Windows 7 recovery disk using my other acer laptop which has also installed Windows 7 64-bit. When I use the recovery disk and it loaded the files etc it evokes just a black screen and the cursor.
Does anyone have any ideas as to why this is happening?
I tried to start my computer acer laptop from the recovery disk and it worked fine.
As is - this does anyone have suggestions as to why I get the message "disk read error - press ctrl, alt and delete to restart?
Any help would be appreciated, thanks.
On this virtual path, it is not easy to offer the exact diagnosis, but of course, there must be a problem with the HARD drive. Can you get a second one for test purposes and exchange it. Just to be sure if the HDD is troublemaker.
But there is something else:
> I made a Windows 7 recovery disk using my other computer acer laptop...
Sorry, but I don t understand this. Can you please explain what you did exactly?
I have a Satellite P300 - 13M. I want to reinstall my Vista, but the recovery of the program disk do not work.
I do not have to uninstall the program, it is also on my list of software. I can see the program in C:\Program Toshiba Toshiba Recovery Disc Creator, but when I click on ToRDC.exe it does not start.
These are all the files in the map:
13/08 / 2008 17:30 < DIR >. +
13/08 / 2008 17:30 < DIR >... +.
28/02 / 2008 20:49 < DIR > Img +.
19/03 / 2003 13:14 msvcp71.dll + 499.712
21/02 / 2003 21:42 msvcr71.dll + 348.160
30/10 / 2006 08:27 tdcmdpst.cat + 7.958
27/10 / 2006 23:36 tdcmdpst.inf + 4.093
18/10 / 2006 11:50 tdcmdpst.sys + 16.128
11/03 / 2006 03:30 122.880 TDComSet.exe +.
21/11 / 2007 17:09 TDMSTING.dll + 262,144
21/11 / 2007 17:23 TODDSrv.exe + 129.632
12/06 / 2007 13:59 1.212.416 ToRDC.exe +.
+ 14/02 / 2006 16:23 TosChk.dll + 57.344
24/06 / 2007 19:39 TrdcHelp.html + 9.657
25/10 / 2005 08:53 VXBLOCK.dll + 28.672
+ bestand (en) 2.698.796 12 bytes +.
I also have the map on E:\HDDRecovery with all the files in it (4.12 GB).
Is there a way that the program works or can I make HDDRecovery map an ISO image and burn it to a cd?
> I do not have to uninstall the program, it is also on my list of software. I can see the program in C:\Program Toshiba Toshiba Recovery Disc Creator, but when I click on ToRDC.exe it does not start.
Sorry for my question but what you want to do exactly?
You want to retrieve the laptop using the recovery disk or you want to create a recovery disk?
The Toshiba Recovery Disc Creator creates the recovery disk using files in HARD disk recovery file that is placed on the second partition.
If you want to recover the laptop, then you simply boot from the recovery disc.
My laptop is HP HDX18. He has broken several days so I had to send it to a repair station. I took my laptop station repair for a week. Engineers told me that some material had been changed, such as motherboard, LCD display, but also outer shell. I checked it and it worked fine.
Before my phone was broken, I did a system recovery discs and they worked well.
Now I want to restore the system to the initial setting at the factory by the recovery diskettes, BUT! It alert with the words ' this product does not support system recovery!
Could you please tell me why not recovery discs work? and how to fix this?
the devices that were replaced are:
You can go back to that of the repair station and ask for drivers, they must provide you with the pilots because they are the only one who knows what motherboard has been installed.
your recovery discs no longer work while you do a clean install of your operating system.
Click on the star to say thank you.
Good then last week, I ordered a system recovery kit, as in somehow the part in my Pavilion dv7 was damage / deleted. Today, it happens so I did what he told me to do in the book which basically said "use recovery manager, insert the 1 system recovery disk into the optical drive then shut down and turn off the computer" I've done all those, and when he told me to turn on my computer, so I turned it on and nothing happened? He said that when I turn on the computer, the Recovery Manager should have started, but it didn't so I don't know what to know, my laptop has not guaranteed plus. Help, please
At this point, the recovery has not started. To start the process, follow these steps. I'm not on the computer you have to this point, but I would like to give you some basic steps to start the process of recovery of the disc.
1: turn on the computer, and then insert the first recovery disc in the drive.
2: Press and hold the power button to turn off the computer.
3: disconnect all cables and devices such as readers of personal media, USB drives, printers and faxes.
4: turn on the computer.
5: immediately, press the ESC key several times, once per second, until a Menu start or Select boot device menu opens.
6: selections that you do vary slightly depending on the type of menu that appears on your screen:
If a menu select Boot Device displays, upward or down arrow to select the CD/DVD drive and then press ENTER to continue.
If a Boot Menu appears, press F9 to open "Boot Menu", or "Boot Device Options '. The top or down arrow to select the CD/DVD drive. And then press ENTER.
7: a window may appear and invite you to choose to run Recovery Manager from the drive hard or for the inserted disc. If this window appears, select program to disk , and then click Next .
Follow the instructions on the screen and you will be able to perform the restore on the computer.
If you need any additional information, please get back to us
OK, so I have a laptop Compaq Presario CQ61 with windows 7 64-bit, and it crashed a few weeks ago. I was told to fix it I would need to order the recovery of best2serve discs so I did and they arrived yesterday. Although earlier, I tried to grab the laptop and disks do not work, I set the BIOS to make the player load first, and everything that happens is a small comand window flashes up a gray screen is displayed with a chart of tape on it without any option for me too choose, and he stays on this screen forever.
Can someone help me?
Thank you, Kris
The reader at the link below must be compatible with your laptop and will offer a little more storage. You might well be able to install a hard drive with a larger capacity, but this should be a choice course.
I hope this helps.
DP - K
I replaced my hard drive on my laptop HP - computer pavilion dv7 notebook. My recovery disks do not seem to work now, I get to 62% completion and then the error message "Recovery Manager is unable to restore your computer by using the original image. Please contact HP support. "Error code: 0xe0ef000e" do I need to buy a new HP recovery discs? Thanks, Nick
Unfortunately, I don't have any experience in troubleshooting these special software installations.
We should expect to download and install.
If they are not, I have no tricks up my sleeve for you to try.
I recommend starting a new thread describing your questions with this software and hope that someone else in the support forum can help you with these items.
See you soon,.
Maybe you are looking for
I need to know which fan to buy as a replacement. I can't find any parts list. Thanks for any help you can provide.
Hello when the hp mini computer is started I get a current password screen. After that 3 unsuccessful attempts, it blocks me. Help, please. CNU9419J8V error codeThank you
Hello! This is my first time on these forums, so please forgive me if I posted in the wrong place or repeat a problem solved. Please feel free to correct me if I am if I can learn! So my problem is that my bluetooth no longer works, it does not appea
My Blackberry Curve has currently no service, and can't firure why. For the record, I'm home, and I've always had the service before. So here's what I can tell: * Instead of saying 'connected to T-Mobile' liike it usually does, on the front screen, i
I can connect to the PC Windows 7 since the XP PC. Each PC is connected to a router-Q that is connected to a modem to access internet Wild Blue satellite.