system reset

I have a Pavilion laptop g7-1329wm.  I had several BSOD after about 15-20 minutes of operation.  After trying several scans for malware, viruses, etc., I have finally had to resort to a factory restore/reset.  When I did, I got a message that the computer does not start.  I need "a windows install disc."  Don't have.  Can anyone help?

Hello

Shut down the laptop.  Tap away at the esc you key start Notepad to open the Start Menu.  Select the BIOS ( f10 ) and under the Advanced or the Diagnostic tab, you will find the possibility to run tests on the hard drive and memory.  Post back with the details of any error message.

Note:  If the option to run these tests is not available in the Bios Menu, use the menu diagnosis f2 .

Kind regards

DP - K

Tags: Notebooks

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