System restore problems - I reboot and press F11, then past recovery mode and load the files then it just goes to the blue screen and a mouse cursor? help please?

I recently had to restore my HP DV5-1015ea.

When I turned on the laptop first he loaded everything up and again requested name and language settings user etc.
Once I did all that he began the normal loading then it came with something error message root I don't remember.
Now, I try and restart and load windows in black screen, then goes to the blue screen with a cursor and then is that you can do anything else
someone please help schools starting soon

Hi Tippumukhtar,

·         What is the exact error message or error code?

·         Remember to make changes on the computer before the show?

If you try to restore to factory on your computer then you may have to contact the HP Support for assistance on the issue.

HP support

Hope this information helps.

Tags: Windows

Similar Questions

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    Details:
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    Hello

    There are a variety of reasons for system restore problems

    Norton and Norton product Tamper Protection is the main

    Read about it:

    http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20101101224849EN&LN=en_US

    http://Service1.Symantec.com/support/sharedtech.nsf/pfdocs/2005113009323013

    You can try restoring the system in safe mode

    http://www.windowsvistauserguide.com/system_restore.htm

    Windows Vista

    Using the F8 method:

    1. Restart your computer.
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    3. Select the Safe Mode option with the arrow keys.
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    and malware can interfere with the restoration of the system

    Download update and scan with the free version of malwarebytes anti-malware

    http://www.Malwarebytes.org/MBAM.php

    You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

    http://www.bleepingcomputer.com/download/anti-virus/rkill

    If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

    Windows Vista

    Using the F8 method:

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    4. Then press enter on your keyboard to start mode without failure of Vista.
    5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
    6. Do whatever tasks you need and when you are done, reboot to return to normal mode.
  • System Restore problem

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    Hello

    There are a variety of reasons for system restore problems

    Norton and Norton product Tamper Protection is the main

    Read about it:

    http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20101101224849EN&LN=en_US

    http://Service1.Symantec.com/support/sharedtech.nsf/pfdocs/2005113009323013

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    Windows Vista

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    6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

    and malware can interfere with the restoration of the system

    Download update and scan with the free version of malwarebytes anti-malware

    http://www.Malwarebytes.org/MBAM.php

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    http://www.bleepingcomputer.com/download/anti-virus/rkill

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    1. Restart your computer.
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    3. Select the Safe Mode with networking with the arrow keys.
    4. Then press enter on your keyboard to start mode without failure of Vista.
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    Hello

    I picked up a nasty virus on my laptop and have all sorts of questions to get rid of him.

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    See you soon

    Hello

    I picked up a nasty virus on my laptop and have all sorts of questions to get rid of him.

    I tried to perform a restore of the system in safe mode, but there is a major problem: there is no 'System Protection' tab on the box 'system properties '!

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    Hey Geoff75

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    Windows Vista

    Using the F8 method:

    1. reboot your computer.

    2. when the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with the Boot Options Advanced Windows Vista.

    3. Select theMode safe mode with networking option using the arrow keys.

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    5. when Windows starts, you will be at a typical logon screen. Connect to your computer and Vista goes into safe mode.

    6 do whatever tasks you need and when you are done, reboot to return to normal mode.

    Walter, the time zone traveller

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  • My system crashed and now I just get the blue screen that says to reinstall windows, when I try to use my recovery disks that it won't work.

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    How to replace Microsoft software or hardware, order service packs and replace product manuals

    http://support.Microsoft.com/kb/326246

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    Hi AnnieStewart,

    1. What happens when you try to listen to music downloaded in Windows media player 11?
    2. What is the complete error message you receive when installing Windows media player 11?

    See the articles to turn on system restore on the computer.

    How to turn on and off on system restore in Windows XP

    http://support.Microsoft.com/kb/310405

    Steps of troubleshooting for problems when you try to use the System Restore tool in Windows XP

    http://support.Microsoft.com/kb/302796

  • My computer Toshiba Satellite keeps the 'blue screen' and that is to say that it is caused by "a problem with a USB driver. How can I fix it?

    Resolve a problem with a USB driver

    You have received this message because your universal serial (USB) bus driver caused a stop error, also known as a blue screen error. This error means that the computer has stopped abruptly to protect against potential corruption of data or loss.

    What is a driver?

    A driver is software that allows your computer to communicate with hardware or devices. Without drivers, the hardware you connect to your computer (for example, a video card or a webcam) may not work properly.

    The recommended steps that follows can help to eliminate this problem, or at least reduce its frequency. Try them in the order listed. If a step cannot solve or reduce the problem, then move on to the next.

    Steps to fix this problem

    1. Adjust your computer's power settings

      The following power settings may help reduce the frequency of this problem.

      1. Turn off the USB selective suspend setting:

        1. Click on the Start button .

        2. In the search box, type power options, and then press ENTER.

        3. Find the plan selected, and then click change plan settings.

        4. Click change advanced power settings.

        5. Double-click the USB settings , and then double-click on USB selective suspend setting.

        6. Make sure that the USB selective suspend setting is disabled. If it is enabled, click it and select disabledand then click OK.

      2. Disable power saving mode (computer portable computers only):

        1. Click on the Start button .

        2. In the search field, type power options, and then press ENTER.

        3. Under Preferred Plans, ensure that High Performance is selected, and then close the window.

    2. Look for an update of the BIOS for your computer system

      Several computer manufacturers whose computers have this problem published BIOS updates to fix this known issue. Contact your computer manufacturer to see if a BIOS update is available for your computer model.

      What is the BIOS?

      The basic input/output system (BIOS) is software built into a computer that runs when the computer is turned on. Among other things, this software starts the operating system, and supports the transfer of information between hardware devices (such as the keyboard and the monitor).

      How can I find the manufacturer of my computer?

      Click on the Start button , type msinfo32 in the start search box and press ENTER. The manufacturer of your computer is listed as the manufacturer of the system in the right pane of the system information window.

      Click here to go online to see the contact information for most of the computer manufacturers

    3. Download and install the latest updates and drivers for your computer

    It's a good idea to periodically check the updates of driver for your computer, especially if you added new hardware recently, such as a USB hub or other USB device.

    What is a USB hub?

    A USB hub is a device with multiple (USB) universal serial bus ports. USB ports are narrow and rectangular connection points to connect USB devices to your computer. A USB hub is used an Extender of port or port replicator, providing more USB ports to run from a USB connection on your computer. USB hubs can be external devices that connect to a USB port, or they can be internal devices built into your computer.

    To check for driver updates:

    1. Use Windows Update to find and install updates:

      1. Go online to Windows Update

      2. Click the check for updates in the left pane, and then click view available updates.

        What happens if I see any updates available?

        • If you see you receive updates: managed by your system administrator, you can try clicking on the link to check online for updates from Microsoft Update or Search online for updates from Windows Update, but you should maybe contact your system administrator to get the desired updates.

        • If you do not see the message above and no update is available in Windows Update after clicking on the link check the updates in the left pane, then the available updates have already been installed.

      3. Select the driver for your device updates and more updates to install.

        Note
        We recommend that you install all Important updates and recommended. These updates improve the security and stability of your computer.

      4. Click on install. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

    2. If you recently added a new hardware device on your computer, go online to the manufacturer's Web site to see if there is an update to the driver.

    3. If you recently added a new program on your computer, go online to the manufacturer's Web site to see if an update is available.

    Steps to work around this problem

    Warning
    These measures are intended to solve a specific problem, but could do so by temporarily disabling or removing some features on your computer.

    1. Try to remove newly added USB devices

      If this issue occurs after adding a USB hub or other USB device, consider removing to see if the problem goes away. If this resolves the problem, contact the manufacturer of the device for the updates or other recommendations.

    2. Do not disconnect USB devices while the computer is to stop or go to sleep

    This problem is known to occur when USB devices are disconnected when the computer is trying to stop or switch mode to 'sleep'. This is common with cell phones, especially those with a docking station, as docking station can act as a USB hub. The frequency of this problem could be reduced by allowing your computer to completely close or completely in sleep mode before detached from its docking station or unplug it or the docking station USB devices.

    If you know which USB device is causing the problem

    It may be possible to prevent the Blue error screen by choosing the option remove the device safely in the Notification area, before putting your computer into sleep or Hibernate mode.

    1. In the system tray, click the icon to remove the device , select the USB device that you think that the origin of the problem and then click OK.

    2. Do not physically remove the USB device.

    3. Perform the action which resulted in the Blue error screen, so that was taken the functioning of your computer after the mode standby, hibernation, or, in the case of laptops, close the laptop computer or place it in a docking station.

      1. If the Blue error screen persists, it is likely that the problem is with another USB device. Try this procedure using other USB devices until you find that at the origin of the problem.

  • If the Blue error screen disappeared, you have probably identified the device causing the problem. Contact the manufacturer of the device for more information on how to solve this problem, or use the option to remove the device safely to work around him.

  • Note
    Depending on the manufacturer and model, some USB devices will become available automatically when you resume using your computer. Others will require that first disconnect you physically and then plug back in front, they will be recognized by the computer. Check the system tray to see if the USB device that you removed safely become available when you started to use your computer again. If she did not become available automatically, then physically unplug it and then plug it in again.

    This is the screen it gives me. Help, please! If problem fixed, will BE AWARDED!

    Hi ChayceSteffiare,

    For instructions on solving problems with USB devices, see the following article:

    Tips for solving problems of USB devices

    To fix blue screen errors, see the following article:

    Pick up the pieces after a computer crash

    See also:

    Optimize Windows Vista for better performance

    Ways to improve your computer's performance

  • Desktop computer crashes frequently. Sometimes the blue screen appeared on the start and the unexpected shutdown of the system.

    It's the hijackthis log, you'd appreciate it could analyze and advise the problem of my office:

    [Deleted HijackThis report]

    Hello

    Try these troubleshooting blue screen techniques.

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
    TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
    http://www.NirSoft.NET/utils/my_event_viewer.html

    -------------------------------------------------------------------------
    Also this, so you can see the probable bluescreens.

    Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
    http://www.winvistatips.com/disable-automatic-restart-T84.html

    -------------------------------------------------------------------------

    Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
    info that would help. Such as ITC and 4 others entered at the bottom left. And all others
    information on errors such as STOP and information such as IRQL_NOT_LESS_OR_EQUAL codes or
    PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during 'blue screen of death '.
    hangs and displays information about all accidents of a table - free
    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
    There are other causes.

    You can do mode if necessary safe or the Vista DVD command prompt or
    Options recovery if your system is installed by the manufacturer.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    You can try a system restore to a point before the problem started when one exists.

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    -------------------------------------------------------------------------

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
    program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all possible
    driver problems).

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
    keyboard and mouse, as well as of other major device drivers.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    I hope this helps.
    Rob - bicycle - Mark Twain said it is good.

  • The blue screen of death error your PC encountered a problem and needs to restart. and we will launch it for you

    I use a desktop computer, Dell XPS 8300, the blue screen looks like this

    " :( Your PC has encountered a problem and needs to restart. "and we will restart it for you.
    Then a blue screen that says:
    «Your pc is not properly start the automatic repair press on restart to reboot your PC, which can sometimes solve the problem.» Alternatively, you can press Advanced Options»
    NONE OF THESE WORK
    I can get the boot menu by pressing F12 at startup, NONE OF THESE OPTIONS WORK

    Help, my computer has been down for a week.

    Hello

    Thanks for posting your query to the Microsoft Community. Sorry for the delay in responding.
    Please go through the steps in this article and check if it helps.

    Resolve stop (blue screen) error in Windows 7

    Hope that the information provided has been helpful and let us know if you need more help. We will be happy to help you.

  • I did a factory restore and still get the blue screen message.

    Separated from this thread.

    I did a factory restore and still get the blue screen message. Windows says it is searching for a solution, but is never a solution. What can I do?

    Signature of the problem:
    Problem event name: BlueScreen
    OS version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    More information about the problem:
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA8004A7E1D8
    BCP3: 00000000B 6000000
    BCP4: 0000000000010015
    OS version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files helping to describe the problem:
    C:\Windows\Minidump\050515-27159-01.dmp
    C:\Users\papreps\AppData\Local\Temp\WER-120136-0.SysData.XML

    Read our privacy statement online:
    http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

    If the online privacy statement is not available, please read our offline privacy statement:
    C:\Windows\system32\en-US\erofflps.txt

    Hi papreps,

    Thanks for posting your query on the Microsoft Community.

    As the posts above mention, the problem comes from your drivers.  Crashes BSOD (Blue Screen of Death) are usually caused by bad drivers (manufacturer code) and incorrectly blamed on the operating system. Make sure you have the latest chipset drivers installed with the latest version of the BIOS.

    I suggest you to download and install the latest drivers from the manufacturer's Web site.

    Try the procedure described in the following Microsoft Help article.

    http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7

    , Note 1: Running chkdsk on the drive if bad sectors are found on the hard drive, while the bad sectors can be refunded but there may be loss of data.

    Note 2: Data or files that are infected by malware could be beyond cleaning and must be completely deleted to preserve the integrity of your system, which means that there could be a risk of data loss.

    Keep us posted on the State of the question, we will be happy to help you.

  • Virus deleted and now the computer will not start... I get the blue screen with an error that says STOP: 0x0000007B (0xB84C3524, 0xC000000E, 0x00000000, 0x00000000) what is the problem? !!

    Virus deleted and now the computer will not start... I get the blue screen with an error that says STOP: 0x0000007B (0xB84C3524, 0xC000000E, 0x00000000, 0x00000000) what is the problem? !!

    Hi ipitedafoo,

    You can check if this article helps.

    Advanced troubleshooting of errors "Stop 0x0000007B" in Windows XP

    See also:

    Error message "STOP 0x0000007B" when you restart your Windows XP-based computer

  • problems with dell and hdmi... Please

    Hello. Need help... Bought a new TV and I am trying to connect with a cable hdmi for my computer dell laptop. I have re-downloaded the drivers and readjusted sound controls so that it passes to the tv (or hdmi); I programmed the tv; running out of option. Help, please. Completely frusted. They say that dell will load the audio, but there must be a way... Thank you... Dan

    If you mean no sound coming from the TV.

    Try to set the digital audio playback device:

    Right click on the speaker bottom-right icon, corner of taskbar (system tray) select "playback devices". Click on Audio Digital that may be present, and then click the button "set as default". Usually the default value is set with the speakers.

    Connect your computer to a TV
    http://Windows.Microsoft.com/en-in/Windows-Vista/connect-your-computer-to-a-TV

  • goes to a blue screen on a bit and says files___ dumping

    When I starts my computer up, it stays on but then it goes to a blue screen

    Follow these steps to try to solve your problems of boot.

     

    Restore point:

    http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

    Do Safe Mode system restore, if it is impossible to do in Normal Mode.

    Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

    Try a restore of the system once, to choose a Restore Point prior to your problem...

    Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

    http://www.windowsvistauserguide.com/system_restore.htm

    Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

     

    If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

    Download the ISO on the link provided and make a record of repair time it starts.

    Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

    At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

    When you have changed that, insert the Bootable disk you did in the drive and reboot.

    http://www.bleepingcomputer.com/tutorials/tutorial148.html

    Link above shows what the process looks like and a manual, it load the repair options.

    NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

    Read all the info on the website on how to create and use:

    http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

    ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

    It's a very good Vista startup repair disk.

    You can do a system restart tool, system, etc it restore.

    It is NOT a disc of resettlement.

    And the 32-bit is what normally comes on a computer, unless 64-bit.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    It comes to the Installation of Vista instance.

    If the above does not it, repost in the Vista repair Forum:

    http://social.answers.Microsoft.com/forums/en-us/vistarepair/threads

    See you soon.

    Mick Murphy - Microsoft partner

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