T42 - USB + biometric controller driver problem

Dear community,

This is my first post desperate, after talking to Lenovo technicians yesterday for more than 2 hours.

That's happened?

I sent my T42 (2373-H6U, teacher of XP SP2) in and Lenovo BIOS update, replaced some plastics etc...

Last Thursday, I tried to move some data on my external hard drive, and it seemed to take forever. So I decided to restore the factory settings and did so yesterday. However, it still seemed that I have USB speed issues (in the Device Manager, the system recognizes the USB ports, but the speed is 1.1 instead of 2.0, who she was before sending them in.) and windows did not recognize the drivers of biometric processor...

So what I did, I

USB:

-ran PC doctor and he says that this usb device is not installed...

-installed the chipset intel... http://www-307.IBM.com/PC/support/site.WSS/document.do?sitestyle=Lenovo&lndocid=MIGR-46058

-tried to install this but works not because it does not work on my system... WIN NT 4.0: http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-4TQVCU

What now?

BIOMETRIC processor:

-anything yet, because I have not found a driver...

Bottom line:

Lenovo said drop it again (still under warranty) but I have to LEAVE THE COUNTRY TUESDAY FOR a YEAR AND THEY DON'T want TO SHIP overseas!

Maybe one of you can enlighten us on that.

At soon Barthezz

I'm sorry to say you need to send the machine. The Southbridge chip on the motherboard is a failure and the Board needs to be replaced or the chip in a re-ball. Good luck.

Tags: ThinkPad Notebooks

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