T500 fingerprint reader win 8

Someone else is having problems with the fingerprint reader on Win 8 64 bit on the T500? Windows doesn't detect all biometric devices.


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Similar Questions

  • T500 fingerprint reader

    The fingerprint reader works on my T500 approximately 50% of the time. The ThinkVantage System update broke the time first (and last), I ran the update system. Based on messages by other people I uninstalled the software and the device of authentec and then a new settled with v3.2.0.116.

    Everyone knows about this problem?

    I thought the version.275 was handed over to the top to download. I installed it and so far have not had the same problem.

  • T500 fingerprint reader does not load at startup (blue screen)

    I have 2081CTO T500. Provided natively with Vista Home, but I reinstalled with XP Pro SP3. All the latest updates are installed both drivers and windows (as of March 12, 2010).

    I've had this laptop for about a year and the fingerprint reader to work properly. A few months ago it stops working for some reason any and I stoppped using it. I finally had time to reinstall the whole windows and installed. It worked well for about a day, but today I was using my computer and it suddenly froze unanswered. I turned off and when I walk back, the fingerprint sensor would not load and a blue screen came up with an error that a failure to boot and windows kept just restart at this stage and display the same message. I password protected journal and had loaded all ten fingers to use during the connection (not the Welcome screen).

    I tried power cycling, did not work. Subsequently had to connect via safe mode, disable the fingerprint sensor to connect and then reboot in normal mode to be able to connect without the Blue error screen. I tried updating the BIOS, did not work. Reinstalled the sensor of fingerprint, again the same problem. I also reset the fingerprint sensor in the BIOS and reinstalled the software, but still the same problem. Basically now I use the home screen and in this way, that I don't get the Blue error screen. It just continues to show as if the sensor is train load, never happens, so I just put a password and enter. I remember that some months ago, when I had a problem, it was similar. It worked fine, but when I turned off the Welcome screen, I suddenly had a problem with the sensor that was not resolved until I reinstalled windows. Now that I think of it, it could be the same disabling the Welcome screen things screwed up again.

    Could someone please explain what is happening? Why are there so many problems without the windows welcome screen? I know that the sensor works very well because when I am trying to scan my fingers or even connect to Thinkpad security systems, it works fine. It's just windows connect you that is screwed. I can't go back again to work at least with the Welcome screen. I'd appreciate any help.

    After a few bars, I isolated the problem to the personal firewall. I changed the settings and fingerprint reader worked very well. I hope this will help someone in the future.

  • T500 fingerprint reader) for individual programs?

    I have just installed the fingerprint reader software and can now logon using my finger, which is great.

    but can I use the software to log individual prgrams? for example when I open my e-mail program (thunderbird), it could be invited to use a finger to be able to access thunderbird? and other programs too, like maybe Skype etc. ?

    Just a reminder that Lenovo has established this community for the support to users, and it is animated by volunteers like me. Although there is a presence of Lenovo, they cannot read and respond to all posts. They try to help with some of the broader issues.

    The Client Windows 7 for your T500 Security Solution is here:

    http://www-307.IBM.com/PC/support/site.WSS/document.do?lndocid=MIGR-73785

  • Re: Tecra Z40, Win 8.1 - malfunction of the fingerprint reader

    DESCRIPTION OF THE PROBLEM:

    My Tecra Z40 arrived with Win 8.1.
    From the beginning I couldn't use the fingerprint utility.
    When you access the utility won't happen for a while and then the error: "Could not connect to the fingerprint reader" has finally popped up.

    I could also not use the actual construction of fingerprints 8.1 Win (error: this device has biometric devices is not suitable). (PS mind that this built in function is now integrated into the subway and no device biometric parameters are not now present in the control panel to 8.1 win!)

    The problem has persisted despite the last fingerprint utility (which comes with the drivers) have been installed to win 8.1. 64-bit directly from the website of TOSHIBA and despite that a biometric device was still present in the Task Manager ("this device is working properly").

    SOLUTION:

    After literally weeks of research (including getting help from the shop and service Toshiba), I could finally solve the problem.

    I uninstalled the driver and the reader of fingerprints from the Device Manager (then only fingerprint reader drivers really disappear).
    Then I cleaned the registry (I used CC cleaner software) (or install new wasn't a reason any).

    Finally, I installed a Fingerprint Utility equivalent and the driver for Tecra Z50 (fp - sw - 20140605164020.zip) (which I expect to be using the exact same sensor)... and since then everything works fine.

    I can now access the utility of fingerprinting and fingerprint log on in Windows.

    SUGGESTION OF CORRECTIVE MEASURES:

    It seems the driver on Toshiba support website (I think for me it was the Poles) for my exact machine (made by TOSHIBA - detector.exe) is incorrect.
    To make matters worse the driver does not communicate useful information on his miss - fit in the Task Manager! If I had to recalculate, in money, as long as I have and a whole lot of support persons had spent on it, there really meaning to improve this list of drivers!

    (PS: one of the files in the same directory online regpatch has a virus (VIRUS A Yes) it has been recognized by Antivir!) -Toshiba, you can communicate with someone responsible for the Polish support site!)

    OUTSTANDING ISSUES:

    No fingerprints, login is possible in Mozilla or Internet Explorer despite the appropriate plugins have been installed as well as the utility of fingerprints, where the web password option has been activated. (no suggestion seems to appear to reach the service fingerprints for the sites that require passwords, maybe that your service gets blocked by popup blocking browser protection?).

    I'm really looking forward to this feature.
    Make sure that the plugins work correctly with the latest browsers.

    Greetings

    Hey thanks for this interesting thread and a detailed description.

  • Win 7 slow start - connection with fingerprint reader

    Hello

    I have a T400s (2.4 GHz and 4 GB) with an Intel SSD and WIn 7 RTM with the last drivers beta of Lenovo.

    I have the fingerprint reader enabled for the connection and my startup time of 35 seconds is now shared almost half in the connection of fingerprints and the other half in the rest of the startup procedure.

    Or (the finger) described another way if the machine is turned off and I slide my finger to start the machine, it takes about 17 seconds before the fast logon is indicated.

    Then the machine says 'pending' for 15-20 seconds during which my personal connection icon is flashing by until it ends the connection and almost immediately displays the desktop.

    I am surprised by the very slow connection with my finger already slipped. It would be much faster to turn off fingerprint reader and connect using a password. Someone had this problem and knows how to fix?

    Other problems with the boot, I found (and fixed) is the use of a solid as the Windows background color which, for some reason, costs about 15 seconds at boot time! I also had to reflash the firmware of my SSD to win 10 extra seconds at the beginning of the startup procedure.

    Carpet

    Hello again,

    Sometimes I had to wait several seconds after sliding my finger, to the process of connection of kick. I checked the event viewer on my thinkpad T400 and found the security processes that are at work when loggin. I have excluded them from protection against viruses (Microsoft Security Essentials) and restarted the computer. When the logon screen appeared, I spent my finger and boom, the connection process began immediately.

    Excluded processes are:

    C:\Windows\System32\LogonUI.exe

    C:\Windows\System32\winlogon.exe

    JES

  • Compaq nc6400 upgraded xp to win 7 can not get the fingerprint reader to work

    I have upgraded xp to win 7, as we will have to do, but can't get the fingerprint reader to work. It appears in the devices that there is one on the machine. I downloaded the drivers for Vista, but they got nowhere.  Read in many places as Vista drivers will work but I seem to need more than that. Any clue?  Thank you!!!

    Hello:

    Yes, for Vista fingerprint reader driver is the only one available, but you must install the software HP protect Manager security tools for Windows 7 from the model which succeeded the nc6400, who was the 6910p.

    http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=3357378&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_77198_1%257CswEnvOID%253D4053%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

    You must also use the W7 driver quick launch buttons.

    http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=3357378&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_78740_1%257CswEnvOID%253D4053%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

    If your computer laptop bluetooth, you need the W7 bluetooth software and driver...

    http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=3357378&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_76382_1%257CswEnvOID%253D4053%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

    And you can use the version of W7 HP wireless assistant software.

    http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=3357378&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3Didx%253D%257CswItem%253Dob_76368_1%257CswEnvOID%253D4053%257CitemLocale%253D%257CswLang%253D%257Cmode%253D%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

    You can also read the manual tools security protect manager, so you can understand how to use the fingerprint reader.

    http://h20566.www2.hp.com/portal/site/hpsc/template.BINARYPORTLET/public/kb/docDisplay/resource.process/?spf_p.tpst=kbDocDisplay_ws_BI&spf_p.rid_kbDocDisplay=docDisplayResURL&javax.portlet.begCacheTok=com.vignette.cachetoken&spf_p.rst_kbDocDisplay=wsrp-resourceState%3DdocId%253Demr_na-c00881344-7%257CdocLocale%253Den_US&javax.portlet.endCacheTok=com.vignette.cachetoken

  • Fingerprint reader does not work under Win 7

    I have a T500 which I just upgraded from Windows Vista business to Windows 7 Professional.

    Everything except the fingerprint reader and Wireless Broadband seems to work.

    The fingerprint reader is Authentec AES2810, with driver version 2.0.0.18 dated 24/11/2009.

    If I run the footprint of Lenovo software version 3.3.0.58 I get the error that the software cannot

    communicate with the probe.

    Wireless Broadband card is the Ericsson F3507g. The following drivers are installed:

    Network cards:

    -F3507g Mobile Broadband Driver, version: 1.0.0.52 dated dated 29/07/2009

    Ports (COM & LPT):

    -Ericsson F3507g Mobile Broadband minicards GPS Port (COM6), version: 1.0.0.28 dated dated 29/09/2008

    -F3507g Ericsson Mobile Broadband Device Management (COM4), version: 4.54.7103.1 dated dated 26/06/2009

    Chip card readers:

    -F3507g Mobile Broadband USIM Port, version 6.0.0.7 as of 12/05/2009

    Even if there is information about the drivers listed above says the USIM card device:

    "No drivers are installed for this device".

    Universal Serial Bus controllers:

    -F3507g Mobile broadband device, version: dated 4.54.7103.1 dated 26/06/2009

    If I use the ThinkVantage Access Connections software, I get the following error message:

    "The current wireless WAN connection is managed by another client utility.

    Close the client utility, and then try again. "But to my knowledge no other wireless broadband client is running.

    If I try Mobile Broadband Connect through Vodaphone UK interface, I get the following error message:

    "No found Wireless Broadband Mobile device."

    And finally, if I try ThinkVantage GPS I get the following message:

    "The GPS NMEA CPM port is not available. You should check the following things.

    -Another GPS application using the COM port.

    -COM port is disabled. You can activate the COM port in Device Manager.

    Windows Vista, the fingerprint reader both the wireless broadband device worked without

    all of the problems. Anyone have any ideas on how I can solve these two problems.

    Best regards

    Frode

    Hello FrodeW!

    Can you do me a favor and test this theory please (use the driver Lenovo Authentec, do not use the Microsoft Update driver):

    http://forums.Lenovo.com/T5/R-series-ThinkPad-Laptops/problem-with-my-fingerprint-reader/m-p/209486#...

    Thanks in advance.

  • I m using HP 6730 b... win 8... fingerprint reader not working do not... Help, please!

    I m using HP 6730 b... I installed win 8... My fingerprint reader does not... what I would do. Help, please!

    Windows 8 is NOT supported for use on your laptop. The best you can do is try to download and install the Windows 7 driver.

    If it doesn't work, it's most likely game over... Look for the "AuthenTec driver in the list

    http://WWW8.HP.com/ca/en/support-drivers.html

  • How can I activate the fingerprint reader with any updated drivers for win 8 hp pavilion m7 1015

    I just put my laptop (hp pavilion m7 1015) of windows 7 to windows 8. I downloaded the latest drivers for windows 8 for the fingerprint reader, but I still can't activate when connecting. Can someone tell me how to do this?

    Thank you

    Kevin

    Hello:

    Did you install security software?  You need that too.

    http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=ob-109764-1&CC=US&DLC=en&LC=en&os=4132&Product=5273910&sw_lang=

    Pothinus

  • T500 in edition of Windows 7 fingerprint reader

    I recently installed Windows 7 x 64, everything was fine, except that when I disconnect / lock / watches the computer and I have try to log in using the fingerprint reader, I get the following error message: "this computer is locked. Only the connected user can unlock.

    But I am logged on (assuming that wasn't there one, after disconnection,...), administrator and user only.

    So to connect, I just enter the password and everything works, but in Vista, it worked without problem.

    When I start or restart the computer, I have no problems, the works of great fingerprint reader (in the bios and the part of Windows logon).

    Got most of the drivers through Thinkvantage System Update, but had to get the drivers of the fingerprint on the Lenovo site, released 10/22 version 3.3.0.56 (original and official version for Win7)

    Any solution to this?

    Thank you!

    Yes. You are right. The previous data fingerprint (XP or Vista) still exists in the sensor even after you format the HARD drive and instatll a new OS Win7. Then you'd better delete fingerprint sensor once from the BIOS > Security > Fingerprint > internal Reset data before installing a new OS fingerprints.

    I am fan of ThinkPad and Lenovo volunteer. FOR INFO.

  • How to fix the fingerprint reader of the problems of compatibility with WIN 7 Sony Vaio VGN-SZ260P

    The fingerprint reader does not work on my laptop Sony Vaio VGN SZ240P since I've updated from Windows XP.  There must be a problem somewhere online.  Everyone fell on this problem yet? And if so how do solve you this problem?

    Hello Jason,

    This will be a little problem. The only available fingerprint driver is for XP, the operating system on this computer comes with. There is a driver at this location: http://esupport.sony.com/US/p/swu-download.pl?mdl=VGNSZ240P&upd_id=2134&os_group_id=13 which works on Vista with "loss of functionality.

    So, if you have a 32-bit Windows 7 system (it will not work in a 64-Bit environment) do the following: download the XP / Vista driver and install it. Once its installed go to the program icon or the file itself and right click on it, selecting Properties in the window that opens. When the new window opens, go to the top row of tabs and select the Compatibility tab. When that shows check the box run in compatibility and mode in the drop-down list that appears, select Windows 7. Then select Apply and after that finishes select apply to all users. That brings up the same menu for all users - check the compatibility in the Windows 7 box, click on apply, then click OK and click OK.

    If something does not work as I've described, post here with details and I'll try to work through it, with you. Let me know if this solves the problem for you.

    Kind regards

    BearPup

  • Fingerprint reader not working after upgrade to win 8

    HP Pavilion DV6T

    Product number: WW142AV

    Operating system: Microsoft Windows 8 (64-bit)

    I upgraded to WIN8 pro to Windows 7 home premium, a few days ago.  Now my fingerprint reader is no longer lights up or scan my fingerprint.  I checked the driver in Device Manager and it says that the driver is up-to-date and that the equipment is working properly.  I also downloaded the latest update of the software Simplepass Win8, but it does not help.

    Nevermind, I found a good solution to the KingsRook14 user on a microsoft answers forum.  It worked for me!

    Validity for WIN8 sensor fix

  • Problem with after downgrading fingerprint reader

    After downgrading from Vista to Xp business professional, I have some problems with my fingerprint reader.

    The error message is: 0xe7210005 user cannot be saved. Found no fingeprint reader.

    I have already installed the latest version of the driver software and fingerprinting, but it does not work.

    System information:

    T500 2055W2G Win XP Professional SP 3

    SMBIOS Version: 2.4

    Thx for your help

    I got the conversion kit. I just installed Win XP again and now it works

    Thx for your prompt response!

    See you soon

  • Issue scan fingerprint with Win 7 and Satellite Pro A300

    SORRY, MODEL IS A300.

    Bunk/upgrading Vista to Windows 7 Professional and we found the fingerprint reader does not.
    Unable to remove program and custom accept the new installation of fingerprint reader or even of new fingerprints to be scanned. (Former Vista program works in background somehwere?)

    Is the fingerprint reader, which was installed under Vista now not compatible with WIndows 7.
    It seems to be still no upgrade or downloads for fingerprint drivers for Windows 7.

    Post edited by: lasdec1

    Hi mate

    To be honest, I doubt that Win 7 drivers would be published for this good old classic.
    I mean the Satellite Pro A30 is an older series and even Vista drivers have not been released for this series of models
    I searched on the European driver Toshiba page but I found only the W2k, Win XP drivers for this device

    So if you want to use Win 7 on this laptop, then you need to collect the drivers of your own hands and it would be the same with the fingerprint reader. Maybe the pilot designed and released for other series would work.

    It seems that Toshiba is in the version of the driver for different series you can take a look at the different series and might try the drivers.

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