T610 with HPDM 4.5 SP2 Image capture

Hello world

I'm working on a project to reset the light clients T610 16.

The first thing I did was downloaded Windows Embedded 7 image on the HP site and created a bootable USB key to restore 1 on the T610 their State of origin. It went well and I have not encountered any problem here.

I use HPDM SP2. FTP share folder has been set up correctly and it was also successful.

I did the following task:

-Version of the update agent

-Change the settings of the IE home page

I guess that means that the connection between my T610 and the HPDM works well.

Now I want to capture the image of my T610 I have reset. I chose the Image _Capture task, filled all the information that has been requested and clicked OK.

This is the log:

2013-03-22 11:22:36 sent successfully the task to the device management gateway

2013-03-22 11:22:38 task has been retrieved by the Agent.

2013-03-22 11:23:43 Capture image in the master repository.

2013-03-22 11:23:43 the common task cannot run.

2013-03-22 11:23:43 ErrorCode: 14031022, detail of error: could not download the file (s).

2013-03-22 11:23:43 the common task cannot run.

2013-03-22 11:23:43 ErrorCode: 14031022, detail of error: could not download the file (s).

Just after I sent the task, the thin client pops up a window saying that the administrator changed some blah blah parameter and restart the pc in 30 seconds. After about 20 seconds, another window pops up saying not exploit this pc or closed down, otherwise the update will fail blah blah.

Then the workstation restarts and I get a task that failed on the HPDM. I'm guessing the reboot of the T610 has caused the failure.

What I am doing wrong? I missed a setting?

I hope you guys can help.

Thank you!

Gideon

Thanks for all your help. I got it to work. It's a weird question. I changed the name of the ftp HPDM to root user account in FileZilla, then it worked. I thought that the username should not matter, but in this case he did.

According to the journal of FileZilla when capture FTP is not used, instead the Shared folder is also used (SMB).

I now have another problem with USB but I'll open another post for this.

So my problem from this post is solved.

Tags: HP Desktops

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