T790 in PS 44: Plotter does not print along the width of the roll

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  I can't thank you enough for trying to help me.  I did run this diagnostic utility you suggested and, naturally, it turned up without error.  I'll try another browser to see if it worked (although I do not want another browser), but then I had a thought.  So I decided to try my idea first, before installing a new browser.  I've uninstalled and reinstalled the software (I think it's the right word... the disc that came with the printer with drivers etc on it).  Guess what?  I can print on the internet even once.  I can't believe that none of us don't think of that earlier.  I still don't know why it crapped out, but it works now so I'm not too concerned about why.

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  Hello! Welcome to the @Karen68 forums

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  Check out this guide and to try all the steps, I hope it get through the issue of alignment:

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  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  Happy Monday