Tablet turns on but the blue screen

I have an Acer Iconia tab 8W-810 running Windows 10 and now when I turn it on, I get a blue screen with points of spinning:

Last night, I downloaded a torrent.  I have Malwarebytes and today ran a Superantispyware which found 4 things to eliminate.

Today, I made a change to email how I can see in outlook, turn it off and then when she came back I could not work in tablet mode or do switch between screens.  Then, I turn it off again and then when I try to turn it on again I get the blue screen with spinning points.

Is this a virus?  Is this a windows 10 problem?  I'm puzzled.  Is my only option to factory reset?  I pressed power and volume, and just get a screen that shows the info about my tablet, that it is not reset?

Help... Please.

Microsoft has released an another big update Tuesday. It may just be set up and take his time. Let it run in a few hours juggling balls mode, if necessary, and it should complete the update and get back your normal desktop computer.

Tags: Acer Tablets

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    You also mentioned that the motherboard has not yet all drivers for Windows 7.  Maybe it's that you will have this kind of problem until you get correct chipset drivers.

    Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows Update the results in the blue screen.

    I am running Windows XP and have anti-virus (Norton) protection and have not recently installed a new hardware/software.  This morning (January 25, 2012), I was asked to restart my computer after getting the latest updates to Windows.  When I tried to turn it back on, I got the dreaded blue screen.  I realize that probably require you the message of the blue screen, but right now I'm at work and my computer is at home.  I guess the problem has to do with the latest update of Windows, I have not recently downloaded all the files or have visited malicious sites or open suspicious emails or anything of that nature.  Where should I go from here?

    Thank you

    BSOD is most commonly caused by drivers of problem.  Update your drivers on the website of the manufacturer of the PC is the most common way of their fixation...

    If you are unable to Windows, try using Safe Mode.
    If it works, you may be able to use a clean boot to get into Windows
    The article here: http://support.microsoft.com/kb/929135

    Once in normal mode, visit the manufacturer's Web site PC and download/install all the drivers available.
    Restart without the clean boot to see if that fixes it.

    If this isn't the case, please provide this information:

    -Zip please the contents of the directory C:\Windows\Minidump
    -Transfer to the public area of a SkyDrive ( https://skydrive.live.com ) account
    -Post a link here so we can download it.

    and

    -Go to start and type "msinfo32" and press enter
    -When the utility opens, save a copy of it as an .nfo file and another copy in a txt file.
    -Zip them upward and download them to the Public to a SkyDrive ( https://skydrive.live.com ) account field
    -Post a link here so we can download it.

    How to upload files to SkyDrive:
    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

  • I got the Blue Screen Of Death with Stop: 0 x 00000024 (5898 0x86D4, 0xC0000102, 0 x 00190203, 0 x 00000000)

    Original title: Help, I got the blue screen of death!

    Can someone help me please? Whenever I turn on my computer, it goes to the BSOD. I tried the last settings that worked, but he went to the BSOD too! In addition, safe mode it won't work goes to the BSOD as well. Nothing works. I have to go to a computer store to fix it, or is - it possible to fix it at home? Please help immediately!

    The BSOD I get says:

    A problem has been detected and windows has shut down to prevent damage to your computer.
    If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: disable or uninstall all utility defragmentation or anti-virus disk backup,. Check the configuration of your hard drive and check the updated drivers. Run CHKDSK /f to check for hard drive corruption, and then restart your computer. Stop: 0 x 00000024 (5898 0x86D4, 0xC0000102, 0 x 00190203, 0 x 00000000)

    Hi TheCookeNinja,

    I suggest you run the check disk (chkdsk) of the Recovery Console & check if you are able to boot to the desktop correctly.

    Step 1: To start the Recovery Console, you can follow this link.

     

    To start the computer and use the Recovery Console

    http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/recovery_console_overview.mspx?mfr=true

    Step 2: At the Recovery Console prompt, type the following command and then press ENTER:

    CHKDSK [/ p]: [/ r]

    Note: At first, try to run chkdsk/p & check if it helps. Later, you can run chkdsk/r.

    Reference:

     

    How to install and use the Recovery Console in Windows XP

    http://support.Microsoft.com/kb/307654

    I hope this helps.

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