Taken aback by the support and assistance from HP

I have a laptop HP ZD8000 series (ZD8215us) and my guide told me that I can improve my RAM to a maximum of 2 GB.  Recently, I have reinstalled the software HP help and Support, and after my system scan it reported that I could update my RAM to 4 GB.  WHICH I believe?

(I am running Windows XP Media Center Edition and I guess that's the 32 - bit version operating system because it does not say that it is 64-bit).

Do unto others that you would have them do you. Remember, God is watching.

I found this on the Microsoft Web site.  To better explain the 32-bit operating system, Microsoft has used this (2 * 32 - 1 = 4 GB).

Windows NT 4.0: 4 GB
Windows 2000 Professional: 4 GB
Windows 2000 Standard Server: 4 GB
Windows 2000 Advanced Server: 8 GB
Windows 2000 Datacenter Server: 32 GB
Windows XP Professional: 4 GB
Windows Server 2003 Web Edition: 2 GB
Windows Server 2003 Standard Edition: 4 GB
Windows Server 2003 Enterprise Edition: 32 GB
Windows Server 2003, Datacenter Edition: 64 GB
Windows Vista: 4 GB
Windows Server 2008 Standard: 4 GB
Windows Server 2008 Enterprise Edition: 64 GB
Windows Server 2008, Datacenter Edition: 64 GB
Windows 7: 4 GB

http://support.Microsoft.com/kb/2267427

Tags: Notebooks

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