Tandberg TMS v13.2.1 - Activation of Windows problem

Hey all,.

Recently, we had a few problems with our TMS where we tried to RDP to it, he would immediately start us and we couldn't get in. We then tried KVM to the machine, there is no possibility to connect (screen, keyboard, and mouse were unresponsive). We decided to turn off the machine and it works. Once the aircraft came, we could RDP and connect again, however it came with a "Windows Activation required" screen. The TMS only has no internet so we cannot activate this way. I tried to activate windows via the automated phone system, but it gives us an error is not a valid product.

The version of TMS is 13.2.1. It runs Windows Server 2008 SP1. Has anyone encountered this problem? And can I contact Microsoft or Cisco for this problem?

Thank you

John

You need to track down which updated the TMS device to Windows Server 2008. Cisco supports only the device with the original operating system (Windows 2003).

Sent by Cisco Support technique iPhone App

Tags: Cisco Support

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