Tap the buttons at the top of the keyboard does not...

Purchased a HP 1451nr laptop a few weeks and love, however, today noticed that the touch buttons at the top of the keyboard (the secret button, volume button, and button assistant wireless) on which, in my view, is called capacitive band, do not work.  You can change the volume and mute OK, the sound works fine, just none of the buttons work.

HP e-mail and they proposed a system restore would solve the problem, and it didn't.  Surely someone else has had this problem... any suggestions?

Thanks in advance...

Electrical components sometimes must have all the food sources removed and reintroduced to work properly.  Try to perform a hard reset first, if this does not work then we will move on to the next step.

To perform a hard reset

  • Shut down the computer by going to the menu start and select shut down. (If you have no display, hold the button for 5 seconds)
  • Unplug the adapter from the laptop.
  • Remove the battery from the bottom of the laptop.  There will be a switch/battery eject button.
  • Wait at least 1 minute with all sources of power disconnected.
  • Reinsert the battery and reconnect the power adapter, and then try to turn on the laptop.

Tags: Notebooks

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