TB update fails and I get an error of access denied to 7 - Zip when you download a new version.

Thunderbird was not able to update from version 24.6.0 (under Windows 7). Whenever I try to auto update, it tells me that the update fails. When I let the updater download a full version, which also fails. When I try to download a new version manually, during the extraction process, I get an error message indicating "7-Zip" up and "Access denied" in the window. I followed all the suggestions to the support download error page (as an administrator, stop the process of Thunderbird, etc.), and none of them solved the problem. Any other ideas?

What firewall / anti-virus software you are using. My guess is that the firewall or the anti virus software blocks both the update and full installation because it contains ZIP files. I have not heard that outside the paranoid company / parameters of business in the past, but there's always a first time.

Tags: Thunderbird

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