TCS, a protected record Conference PIN
Hello community,
I have a question about registration on TCS.
In TCS web interface, if I'll begin a record to a CMR on telepresence Server/driver
protected with PIN registration starts, but I can't the same Conference to provide the correct PIN of the Conference.
What to check?
Appreciate for your help.
Hello
As Patrick mentioned, could you provide that versions of the systems concerned in particular the CHT? Also how it's integrated into your call - CUCM or VCS control?
I tested this with TCS version 6.2 and same result. PIN protected conferences cannot be registered at the launch of the recording of the CHT. Our deployment was THAT TCS is connected via SIP trunk on CUCM.
On the Note of Cisco TelePresence Content Server Release 6.2 Release, this is a known limitation of CUCM SIP trunk. See Limitations and Restrictions - Pin protected calls and PIN protected recording playback does not work with trunk SIP CUCM.
Kind regards
Acevirgil
Tags: Cisco Support
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Model: iMac11, 2, IM112.0057.B03 of BootROM, 2 processors, Intel Core i3 3.06 GHz, 12 GB, MSC 1.64f5
Graphics card: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Panic report *.
panic (cpu 1 0xffffff8005dd155a appellant): Kernel trap at 0xffffff8005d4d27c, type 13 = General protection, records:
CR0: 0 X 0000000080010033, CR2: 0X00007F9A2F5FF000 CR3: 0X00000003070F400A CR4: 0X00000000000226E0
RAX: 0XFF38FF801E7E18B8, RBX: 0XFFFFFF8014243800 RCX: 0XFFFFFF802049A960 RDX: 0 X 0000000000000000
RER: 0XFFFFFF917FB63B90, RBP: 0XFFFFFF917FB63D00, IHR: 0 X 0000000000000000, RDI: 0 X 0000000000000001
R8: 0 X 0000000000000003, R9: 0 X 0000000000000000 R10: 0XFFFFFF801E811000 R11: 0X0000000000007FD6
A12: 0 X 0000000000000000 R13: 0XFFFFFF8014243800, R14: 0XE20E11016BA5003A R15: 0XFFFFFF917FB63E68
RFL: 0 X 0000000000010246, RIP: 0XFFFFFF8005D4D27C, CS: 0000000000000008, SS 0 X: 0 X 0000000000000000
Lack of CR2: 0x00007f9a2f5ff000, error code: 0 x 0000000000000000, CPU error: 0 x 1, PL: 0
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0xffffff8155d45df0: 0xffffff8005cde792
0xffffff8155d45e70: 0xffffff8005dd155a
0xffffff8155d46050: 0xffffff8005def233
0xffffff8155d46070: 0xffffff8005d4d27c
0xffffff917fb63d00: 0xffffff8005d518eb
0xffffff917fb63f20: 0xffffff8005dd1b4f
0xffffff917fb63fb0: 0xffffff8005def145
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Mac OS version:
15 C 50
Kernel version:
15.2.0 Darwin kernel version: Fri Nov 13 19:56:56 PST 2015; root:XNU-3248.20.55~2/RELEASE_X86_64
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com.apple.driver.AppleBluetoothMultitouch 90.3
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com.apple.driver.AGPM 110.20.21
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com.apple.driver.AppleMikeyHIDDriver 124
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Anonymous UUID: F5ED6202-78CB-F179-0786-400B67CDF65C
Friday, August 12 at 11:39:03 2016
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0xffffff81ea7de070: 0xffffff800c24760c
0xffffff81f525b970: 0xffffff800c2441d4
0xffffff81f525bd90: 0xffffff800c230737
0xffffff81f525bde0: 0xffffff800c231c73
0xffffff81f525bf40: 0xffffff800c166cbc
0xffffff81f525bfb0: 0xffffff800bfc9117
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15G 31
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org.virtualbox.kext.VBoxNetFlt 5.0.26
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com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.1.4
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.iokit.SCSITaskUserClient 3.7.7
com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1
com.apple.driver.AppleUSBCardReader 3.7.1
com.apple.iokit.IOBluetoothUSBDFU 4.4.6f1
com.apple.driver.CoreStorageFsck 517.50.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
2.8.5 com.apple.iokit.IOAHCIBlockStorage
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.AppleTopCaseHIDEventDriver 86
com.apple.driver.AirPort.Brcm4360 1040.1.1a6
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com Apple.NKE.applicationfirewall 163
com Apple.Security.Quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.IOBluetoothHIDDriver 4.4.6f1
com.apple.iokit.IOUSBUserClient 900.4.1
com Apple.kext.Triggers 1.0
com.apple.driver.DspFuncLib 274.12
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSurface 108.2.3
3.12.8 com.apple.driver.AppleGraphicsControl
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f1
com.apple.iokit.IOBluetoothFamily 4.4.6f1
com.apple.driver.AppleHDAController 274.12
com.apple.iokit.IOHDAFamily 274.12
com.apple.iokit.IOAudioFamily 204.4
com.apple.vecLib.kext 1.2.0
com.apple.driver.CoreCaptureResponder 1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.driver.AppleIntelLpssUARTv0 2.0.60
com.apple.driver.AppleIntelLpssUARTCommon 2.0.60
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3
3.12.8 com.apple.AppleGraphicsDeviceControl
com.apple.iokit.IOAcceleratorFamily2 205.11
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOUSBMassStorageClass 4.0.2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com Apple.Driver.USB.cdc 5.0.0
com.Apple.Driver.USB.Networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.CoreStorage 517.50.1
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.driver.AppleXsanScheme 3
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.AppleHIDKeyboard 181
com.apple.driver.AppleMultitouchDriver 304.12
com.apple.driver.AppleHIDTransport 5
com.apple.driver.AppleHSSPIHIDDriver 43
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 6.0.2
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com Apple.Driver.corecapture 1.0.4
com.apple.driver.AppleHSSPISupport 43
com.apple.driver.AppleIntelLpssSpiController 2.0.60
com.apple.driver.AppleIntelLpssI2C 2.0.60
com.apple.driver.AppleIntelLpssDmac 2.0.60
com.apple.driver.AppleIntelLpssGspi 2.0.60
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com Apple.Security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417,4
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com Apple.KEC.pthread 1
com Apple.KEC.corecrypto 1.0
You have not included all the panic log
Mac OS X: how to connect to a kernel - Support Apple panic
What is lacking is details on the Mac and connected devices. Please add those
I would try everything first remove apps/material:
com Fortinet.FCT.kext.fctapnke 1
com Fortinet.FCT.kext.avkern 1.0.1
-
Is it a hardware problem or software?
Anonymous UUID BAE5983A-B2EF-3784-052F-794830D23D75
Mon 8 August 13:03:21 2016
Panic report *.
panic (cpu 4 0xffffff80169ce6fa appellant): Kernel trap at 0xffffff8016c4760c, type 13 = General protection, records:
CR0: 0X000000008001003B, CR2: 0X000000007D122000 CR3: 0X000000001ACB5000 CR4: 0X00000000001627E0
RAX: 0XDEADBEEFDEADBEEF, RBX: 0XFFFFFF803F853798 RCX: 0XFFFFFFFFF76DD5BD RDX: 0 X 0000000000000001
RER: 0XFFFFFF9204D1B6F0, RBP: 0XFFFFFF9204D1B770, IHR: 0 X 0000000000000002 RDI: 0XFFFFFF8036C478C0
R8: 0XFFFFFF8036C45000, R9: 0XFFFFFF8046D40810, R10: 0X00000000000002B8 R11: 0X000000004CED0034
R12: 0XFFFFFF8046D401F0, R13: 0 X 0000000000000001 R14: 0XFFFFFF8046D40810 R15: 0XFFFFFF803F8537C0
RFL: 0 X 0000000000010286, RIP: 0XFFFFFF8016C4760C, CS: 0000000000000008, SS 0 X: 0 X 0000000000000000
Lack of CR2: 0x000000007d122000, error code: 0 x 0000000000000000, CPU error: 0 x 4, PL: 0
Backtrace (4 CPU), Frame: Return address
0xffffff81f6f8ddf0: 0xffffff80168dab52
0xffffff81f6f8de70: 0xffffff80169ce6fa
0xffffff81f6f8e050: 0xffffff80169ec563
0xffffff81f6f8e070: 0xffffff8016c4760c
0xffffff9204d1b770: 0xffffff8016c441d4
0xffffff9204d1bb90: 0xffffff8016c30737
0xffffff9204d1bbe0: 0xffffff8016c3272e
0xffffff9204d1bd40: 0xffffff8016b918c2
0xffffff9204d1bd70: 0xffffff8016b6a224
0xffffff9204d1be00: 0xffffff8016b65948
0xffffff9204d1bec0: 0xffffff8016b66e34
0xffffff9204d1bfb0: 0xffffff80169c9117
Corresponding to the current thread BSD process name: kernel_task
Mac OS version:
15G 31
Kernel version:
15.6.0 Darwin kernel version: Thu Jun 23 18:25:34 PDT 2016; root:XNU-3248.60.10~1/RELEASE_X86_64
Kernel UUID: B5AA8E3E-65B6-3D0E-867B-8DCCF81E536C
Slide kernel: 0 x 0000000016600000
Text of core base: 0xffffff8016800000
Text __HIB base: 0xffffff8016700000
Name of system model: MacBookPro11, 5 (Mac-06F11F11946D27C5)
Availability of the system in nanoseconds: 54860015755
last load kext to 46197402032: com.fortinet.fct.kext.fctapnke 1 (addr 0xffffff7f9a5d3000 size 516096)
kexts responsible:
com Fortinet.FCT.kext.fctapnke 1
com Fortinet.FCT.kext.avkern 1.0.1
com.avast.AvastFileShield 3.0.0
com.avast.PacketForwarder 2.1
com.apple.driver.AppleBluetoothMultitouch 90.3
com.apple.driver.AGPM 110.22.0
com.apple.driver.ApplePlatformEnabler 2.6.0d0
com.apple.driver.X86PlatformShim 1.0.0
com Apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
3.12.7 com.apple.driver.AppleGraphicsDevicePolicy
com.apple.driver.AppleHDAHardwareConfigDriver 274.12
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleHDA 274.12
com.apple.kext.AMDFramebuffer 1.4.2
com Apple.Driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.4.6f1
com.apple.AMDRadeonX4000 1.4.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD5000Graphics 10.1.4
com.apple.driver.AppleHV 1
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.kext.AMD7000Controller 1.4.2
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.6f1
com.apple.driver.AppleBacklight 170.8.9
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleCameraInterface 5.46.0
3.12.8 com.apple.driver.AppleMuxControl
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleIntelFramebufferAzul 10.1.4
com.apple.driver.AppleFIVRDriver 4.1.0
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleUSBStorageCoexistentDriver 3.7.1
com.apple.driver.AppleUSBCardReader 3.7.1
com.apple.driver.AppleTopCaseHIDEventDriver 86
com.apple.driver.AppleUSBTopCaseDriver 86
com.apple.iokit.IOBluetoothUSBDFU 4.4.6f1
com.apple.driver.CoreStorageFsck 517.50.1
2.8.5 com.apple.iokit.IOAHCIBlockStorage
com.apple.driver.AirPort.Brcm4360 1040.1.1a6
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.AppleUSBDisplays 378
com.apple.iokit.SCSITaskUserClient 3.7.7
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.iokit.AppleIntelI210Ethernet 2.2.1b3
com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
com.apple.driver.AppleFWOHCI 5.5.4
com.apple.iokit.AppleBCM5701Ethernet 10.2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com Apple.NKE.applicationfirewall 163
com Apple.Security.Quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.IOBluetoothHIDDriver 4.4.6f1
com Apple.kext.Triggers 1.0
com.apple.driver.DspFuncLib 274.12
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSurface 108.2.3
com.apple.driver.CoreCaptureResponder 1
com.apple.kext.AMDSupport 1.4.2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f1
com.apple.iokit.IOBluetoothFamily 4.4.6f1
com.apple.driver.AppleHDAController 274.12
com.apple.iokit.IOHDAFamily 274.12
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
3.12.8 com.apple.driver.AppleGraphicsControl
3.12.8 com.apple.AppleGraphicsDeviceControl
com.apple.iokit.IOAcceleratorFamily2 205.11
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOUSBMassStorageClass 4.0.2
com.apple.driver.AppleMultitouchDriver 304.12
com.apple.driver.AppleHIDTransport 5
com.apple.driver.CoreStorage 517.50.1
com.apple.driver.AppleXsanScheme 3
com.apple.iokit.IO80211Family 1110.26
com Apple.Driver.corecapture 1.0.4
com.apple.driver.AppleUSBMergeNub 900.4.1
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.iokit.IOUSBHIDDriverPM 900.4.1
com.apple.driver.AppleUSBComposite 900.4.1
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltPCIUpAdapter 2.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.driver.AppleHIDKeyboard 181
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.AppleUSBAudio 303.3.1
com.apple.iokit.IOAudioFamily 204.4
com.apple.vecLib.kext 1.2.0
com Apple.Driver.USB.cdc 5.0.0
com.Apple.Driver.USB.Networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.driver.usb.AppleUSBEHCI 1.0.1
4.6.1 com.apple.iokit.IOFireWireFamily
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 6.0.2
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com Apple.Security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417,4
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com Apple.KEC.pthread 1
com Apple.KEC.corecrypto 1.0
Model: MacBookPro11, 5, MBP114.0172.B09 of BootROM, 4 processors, Intel Core i7 2.8 GHz, 16 GB, MSC 2.30f2
Graphics card: AMD Radeon M370X, AMD Radeon M370X, PCIe, 2048 MB R9 R9
Graphics card: Intel integrated Iris Pro, Intel Iris Pro,
Memory module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Memory module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453120
Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0 x 152), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)
Bluetooth: Version 4.4.6f1 17910, 3 services, 27 aircraft, 1 incoming serial ports
Network service: Thunderbolt Ethernet Slot 2, 2 ports, Ethernet, en4
Network service: Wi - Fi, AirPort, en0
PCI card: Apple 57761-B0, controller, Ethernet, Thunderbolt@191,0,0
PCI card: pci11c1, 5901, IEEE 1394 Open HCI, Thunderbolt@190,0,0
PCI card: pci12d8, 400, USB Open Host Controller, Thunderbolt@189,0,0
PCI card: pci12d8, 400, USB Open Host Controller, Thunderbolt@189,0,1
PCI card: pci12d8, Thunderbolt@189,0,2 400f, USB Enhanced Host Controller,
PCI card: pci1b73, Thunderbolt@196,0,0 1100, USB eXtensible Host Controller.
PCI card: ethernet, Ethernet Controller, Thunderbolt@195,0,0
Serial ATA Device: APPLE SSD SM1024G, 1 TB
USB device: USB 2.0 Bus
USB device: Hub
USB device: FaceTime HD camera (display)
USB device: Apple Thunderbolt Display display
USB device: Audio display
USB device: USB 3.0 Bus
USB device: Expansion
USB device: USB audio CODEC
USB device: Keyboard Hub
USB Device: Apple keyboard
USB device: USB 3.0 Bus
USB device: Apple keyboard / Trackpad
USB Device: USB Bluetooth host controller
Bus crush: MacBook Pro, Apple Inc., 27.1
Lightning device: Thunderbolt Display, Apple Inc., 1: 26.2
You experience a kernel panic. These are most often related material, but it must give more details.
What happened once, or is it a recurring problem? What were you doing when it happened?
If you can, run Etrecheck (a utility by a respected member of the community) and its report, so we know what your hardware and software configuration.
-
El Capitan crash, Chrome is the problem?
Hello
recently I came across a problem when you browse websites with Chrome. (I guess) All of a sudden my Macbook pro crashed and he did several times in a row at the start of Chrome and navigation on Web sites. This has never been a problem before. Sometimes several times in a row, but for now it works fine. (Writing this text with Chrome, while on Facebook and Youtube according to normal)
Accidents are completely random. Fortunately, I managed to copy the system report accident text two times. This problem has persisted for about two weeks, resulting in about 20 accidents. With this, I want to say that my MacBook freezes for a second and then restart. I get a text that says something like "your MacBook restarted because a problem..." ».
Anonymous UUID: 2330D49D-27DC-BCF4-8415-7DA16D87EB2B
Thu Aug 4 21:01:58 2016
Panic report *.
panic (cpu 1 0xffffff8005bce6fa appellant): Kernel trap at 0xffffff8005bc15d7, type 13 = General protection, records:
CR0: 0 X 0000000080010033, CR2: 0X000000010CCAC000 CR3: 0X000000020CB4A000 CR4: 0 X 0000000000002660
RAX: 0XFFFFFF802777DD20, RBX: 0XFFFFFF802AF557A0 RCX: 0 X 0000000000000000, RDX: 0XFFDFFF8027C7CC60
RER: 0XFFFFFF810DAB3C80, RBP: 0XFFFFFF810DAB3C80, IHR: 0 X 0000000000000000, RDI: 0XFFDFFF8027C7CC60
R8: 0XFFFFFF810DAB3D08, R9: 0XFFFFFF810DAB3CE8, R10: 0 X 0000000000000000, R11: 0 X 0000000000000202
A12: 0 X 0000000000000001, R13: 0XFFFFFF802AF557A0, R14: 0 X 0000000000000000, R15: 0XFFFFFF802791EB00
RFL: 0 X 0000000000010246, RIP: 0XFFFFFF8005BC15D7, CS: 0000000000000008, SS 0 X: 0 X 0000000000000010
Lack of CR2: 0x000000010ccac000, error code: 0 x 0000000000000000, CPU error: 0 x 1, PL: 0
Backtrace (CPU 1), frame: return address
0xffffff80e600ddf0: 0xffffff8005adab52
0xffffff80e600de70: 0xffffff8005bce6fa
0xffffff80e600e050: 0xffffff8005bec563
0xffffff80e600e070: 0xffffff8005bc15d7
0xffffff810dab3c80: 0xffffff8005fccd5d
0xffffff810dab3cb0: 0xffffff8005f8e90c
0xffffff810dab3d80: 0xffffff8005f8c720
0xffffff810dab3df0: 0xffffff8005f8e603
0xffffff810dab3f30: 0xffffff8005f8ba24
0xffffff810dab3f60: 0xffffff8006028701
0xffffff810dab3fb0: 0xffffff8005becd66
Corresponding to the current thread BSD process name: Google Chrome
Mac OS version:
15G 31
Kernel version:
15.6.0 Darwin kernel version: Thu Jun 23 18:25:34 PDT 2016; root:XNU-3248.60.10~1/RELEASE_X86_64
Kernel UUID: B5AA8E3E-65B6-3D0E-867B-8DCCF81E536C
Slide kernel: 0 x 0000000005800000
Text of core base: 0xffffff8005a00000
Text __HIB base: 0xffffff8005900000
Name of system model: MacBookPro7, 1 (Mac-F222BEC8)
Availability of the system in nanoseconds: 9816180823587
last load kext to 1950256508785: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f88235000 size 32768)
Finally unloaded kext to 2016089977021: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f88235000 size 32768)
kexts responsible:
com Apple.filesystems.smbfs 3.0.1
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.70
com Apple.Driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 4.4.6f1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AGPM 110.22.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.GeForceTesla 10.0.0
com.apple.driver.AppleHDA 274.12
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 274.12
com.apple.driver.AppleHV 1
com.apple.driver.AppleBacklight 170.8.9
com.apple.iokit.AppleBCM5701Ethernet 10.2.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.6f1
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.SMCMotionSensor 3.0.4d1
com Apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 245,4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.driver.AppleUSBTCKeyboard 245,4
com.apple.driver.AppleIRController 327,6
com.apple.driver.AppleUSBCardReader 3.7.1
com.apple.iokit.SCSITaskUserClient 3.7.7
2.8.5 com.apple.iokit.IOAHCIBlockStorage
com.apple.driver.AppleFWOHCI 5.5.4
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBOHCIPCI 1.0.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com Apple.NKE.applicationfirewall 163
com Apple.Security.Quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IOSurface 108.2.3
com.apple.iokit.IOSerialFamily 11
3.12.8 com.apple.AppleGraphicsDeviceControl
com.apple.driver.CoreCaptureResponder 1
com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
com.apple.driver.DspFuncLib 274.12
com.apple.kext.OSvKernDSPLib 525
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f1
com.apple.iokit.IOBluetoothFamily 4.4.6f1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 274.12
com.apple.iokit.IOHDAFamily 274.12
com.apple.iokit.IOAudioFamily 204.4
com.apple.vecLib.kext 1.2.0
com.apple.kec.Libm 1
com.apple.iokit.IO80211Family 1110.26
com Apple.Driver.corecapture 1.0.4
2.2.9 com.apple.driver.NVSMU
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.9
com Apple.kext.Triggers 1.0
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.driver.AppleUSBMultitouch 250,5
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com Apple.Driver.USB.cdc 5.0.0
com.Apple.Driver.USB.Networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7
com.apple.iokit.IOBDStorageFamily 1.8
com.apple.iokit.IODVDStorageFamily 1.8
com.apple.iokit.IOCDStorageFamily 1.8
com.apple.iokit.IOAHCISerialATAPI 2.6.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
4.6.1 com.apple.iokit.IOFireWireFamily
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.usb.AppleUSBOHCI 1.0.1
com.apple.driver.usb.AppleUSBEHCI 1.0.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com Apple.Security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417,4
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com Apple.KEC.pthread 1
com Apple.KEC.corecrypto 1.0
Model: MacBookPro7, 1, MBP71.0039.B0E of BootROM, 2 processors, Intel Core 2 Duo 2. 4 GHz, 8 GB, MSC 1.62f7
Graphics card: NVIDIA GeForce 320 M, NVIDIA GeForce 320 M, PCI, 256 MB
Memory module: DIMM0/0 BANK, 4 GB DDR3, 1067 MHz, 0x029E, 0x434D5341384758334D324131303636433720
Memory module: DIMM0/1 BANK, 4 GB DDR3, 1067 MHz, 0x029E, 0x434D5341384758334D324131303636433720
Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.4.6f1 17910, 3 services, 27 aircraft, 1 incoming serial ports
Network service: Wi - Fi, AirPort, en1
Serial ATA Device: SanDisk SDSSDX120GG25, 120,03 GB
Serial ATA Device: HL-DT-ST DVD - RW GS23N
USB device: USB Bus
USB device: USB Bus
USB device: Hub BRCM2046
USB Device: USB Bluetooth host controller
USB Device: IR receiver
USB device: Apple keyboard / Trackpad
USB device: USB 2.0 Bus
USB Device: Card reader
USB device: USB 2.0 Bus
USB device: ISight built-in
Crush Bus:
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