TCS Auto Dial with MCU

I have 4 points of C20 endpoint that will call in a standing conference that is configured on the MCU 4501.  The customer has also a TCS as we would like to record calls with.

If I place the TCS to call the microcontroller on a permanent conference it never ends.  All my clients can end it calls but how am I supposed to get the TCS to put an end to his call?

For now, I tried to settign the Permanent Conference call TCS, but then the TCS records when nothing happens and never ends his appeal.

Is there a better way to implement?  I don't want to use Adhoc calls and it must be easy for the customer.

Most of the time the CHT requires a VCS.

You can try to do only one, the "President" of your Conference permanent.

Set the Conference to terminate when only participants are present.

Configure the alias for the TCS as an endpoint.

Configure a specific permanent conference to call for the specific TCS as a preconfigured participant alias.

Join the call of the President.

Join the call as the participant.

MCU call TCS.

Chair leaves the meeting.

Meeting move out.

While I don't have this Setup myself, we are essentially doing the same thing with an outgoing PSTN, so I don't see why it would be different.

The TCS is registered to the GA on the MCU as well?

Why no VCS?

Tags: Cisco Support

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