Tecra 8100: Question on battery and adapter

I had problems with my 8100 stopping himself so I returned to the store and he exchanged the battery, he only gave me a battery 10.8V my charger and the laptop 15v and are now my charger cable started to melt and melted through the carpet.
so I need to know, is a 10.8v battery and charger 15v compatible and is it causing overheating or do I have a different problem?

Help, please

Hello Diane

Your device needs AC/DC charger with PA2444UE part number. It is AC 100 - 240V to AutoFix, 50-60 Hz, 15 V, 4 A, 60 W charger.

The battery is key to the 10.8 V Lithium-ion, 4 500 mAh with PA3009U-1BAT part number. Please don't over use the unit and immediately contact partner in your country. On this path, it is not easy to tell what can be the problem and the unit needs to be checked.

Don't risk anything and check the unit. Your dealer can give you an address of the service partner or you can visit this page http://www.csd.toshiba.com/cgi-bin/tais/su/su_gaspLocator.jsp?pf=true.

Good bye

Tags: Toshiba

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