Tecra A11 - 1EG - cannot be accessed after the supervisor setting BIOS password

Hello, I would like to know if anyone can help?

We have started to put a supervisor on our laptop Tecra A11 password so that our students can not set passwords on the hard drive, etc.

To enter the BIOS and set a BIOS password, press us F2 that the machine starts.
Then we go to the security option, then supervisor password.
After entering the password we use twice, press us F10 to save etc.

The machine starts ok and will windows smoothly.

The problem we have now, is that we cannot go back into the bios at all.
As machine starts support us on the "F2" key as before, but unlike previously the screen remains white and the "Toshiba leading Innovation > ' screen no longer appears."

If we keep our finger on the F' key or continue pressing the laptop restarts just without ever get to the BIOS screen where I guess that get us ask the supervisor password that we set earlier?

Is there another key, that we should be pressing that start the laptop?

I would add that we have added a password of supervisor for the screen of security BIOS on three of our laptops and all three have the same problem.

Thank you

Steve

I think this should be useful for you:
http://APS2.toshiba-tro.de/KB0/TSB0B032D0000R01.htm

In some cases, you need to press the "INS" in Toshiba logo appears.

Then appears a prompt for the password for the supervisor and if the password is certified then the BIOS could be entered by pressing the "F2" key

Tags: Toshiba

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