Tecra A8 fingerprint sensor does not work correctly

I bought a laptop Tecra A8 which has as security option touchchip fingerprint coprocessor. He worked only 8 days and then have not read my fingerprint. By device mananger I uninstalled and reinstalled drivers auotomaticlly and was the message to the device mananger "working properly", but it does not work! I tried to fix its software in the control panel (programs), but it dose not work again.
What is your suggestion?

Hello

I Don t know what software you have installed on your system and how is your configuration, but if you've already tried this steps you mentioned while it should the next step be a full recovery from your system with the recovery media that shipped with your machine.

Don t forget to back up your data on external media. ;)

By the way: If the recovery does not help, then you should contact a local servicepartner since you have warranty on your machine.

If you really want to find one in your country then click here:
http://EU.computers.Toshiba-Europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT

Welcome them

Tags: Toshiba

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