Tecra A8 PTA83E - installation of package of added value
Tosiba Tecra A8 PTA83E
Microsoft Windows Vista Ultimate X 64
I was unable to install the Toshiba Value added package (vap-vista-1011btn-en) or any version before it. I talked to technical support Tosh for many times and they always promise of customer support will respond to the request, they never do.
Towards the end of the installation, start the process of "Computational space needs" an error dialog box that contains "ID_ERR_NOTINSTALLVALZ_MESSAGE". The only option available is 'ok' and when this field is selected the installation rolls back and the finishing screen says "The wizard was interrupted before that TOSHIBA Value Added Package can be installed completely".
I'm, I'm sure you understand, VERY frustrated by this problem. I bought (the very expensive) Vista Ultimate as Toshiba, claim that this laptop is Vista ready and it is quite possible, but the drivers and software provided are not. I also have problems with:
Bluetooth
Free config utility
WinBIOS updater
Audio driver
Graphics driver
I will record these problems from another thread I want to deal with these problems one at a time.
Thanks in advance for any help being given/offered.
Hello
You run the 64-bit version of Vista?
I m not very surprised that you are not able to install the Package Toshiba Vista added value.
All the drivers, tools, and utilities are designed for the 32-bit version of Vista!
To my knowledge the drivers 32 bit don t run on Vista 64-bit operating system!
Regarding the error ID NOTINSTALLVALZ ERR MESSAGE.
It seems that the BIOS update could solve this problem.
This was reported in different threads here in the Toshiba forum!
For example:
http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=20471&MessageID=75256
or
http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=21232&MessageID=78197
Greetings
Tags: Toshiba
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