Tecra M11 - 17V with Windows 7 - the webcam image is very grainy

Hello

Yesterday my webcam (integrated in the laptop) worked perfectly, now it's not...

Whenever I use it now, the picture is very grainy, almost like a pattern of tartan of intersection of lines, but I can still pretty much do myself in the background. Movement and sound are still saved, just the image is strange.

Help, please! Anyone had this happen? I can fix myself, or is this a hardware problem? I got this laptop 3 months, again, and this is the first problem I had...

Thank you very much
DOM

Hello

Usually, the lens of the webcam is covered by a thin sheet that must be removed for the first time. But I think that you did in the past because the webcam worked correctly in the past. Right?

Well, I think you could try to reinstall the webcam software.
Not sure if that helps, but it's worth a try, then try it.

Tags: Toshiba

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