Tecra M5 - can't change password disk HARD using the security help after recovery?

Unfortunately, this weekend I had to do a lot of 'recovery' of my M5 - PTM51A-0RM05P, with Windows XP SP3.

Now nor security help or Toshiba Assist and safety, let me change or remove my HDD user password that I enter on startup.

I don't use a BIOS password.

In case of security help, show section under Startup type HARD drive password, HARD drive password icon is "green circle". This confirms that I have an active HARD drive password.

But when I click on the "key" icon, there is no display password and not the ability to delete.

When I click on the link of the green circle resulting value password user window allows me to enter a password, but that the area under "to make the same string at the same time that the HARD drive password is grayed out.

Sounds like a registry problem to me.

Any help would be appreciated gratefully.

Hello

HARD drive password can be deleted in the BIOS too.
Have you tried to delete the HDD password in the BIOS?
Please check this box.

By the way;
Here is an instruction how to remove HDD password.
http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=56069

Tags: Toshiba

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