Tecra M7 DVD: CD/DVD RAM drive does not work since the installation of Vista

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  First if all would be very useful to know which model of laptop you have.
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  Hello

  drivers are located on the download site for the driver from Toshiba:
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• Windows XP - LG DVD - RAM drive does not read the DVD. It's playback CD only... I ran the fix microsoft program... but it did not help at all.

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  Hello

  To access all applications - just right-click anywhere on the splash screen - the lower right corner
  -All Apps - scroll to the left to learn more. You can pin any application to the start screen - right
  Click on - to start pine.

  It is a real help:

  Windows Store - Top free - Windows 8 Cheat Keys

  While on the screen type start - Help

  Or Win Key Q plus Apps search - help

  Or charms - Search - Apps - Help Menu

  After that the foregoing-> on left click-> Help and Support.

  ==================================

  Solution Windows 8 - left Center - learn more
  http://support.Microsoft.com/GP/Windows-8

  Meet Windows - a good start
  http://Windows.Microsoft.com/en-us/Windows-8/meet

  ====================================================
  ====================================================

  It was an upgrade of Windows 8 or you you destroy the old operating system and
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  Check the Compatibility Center to see if the drive is compatible:

  Windows Compatibility Center
  http://www.Microsoft.com/en-us/Windows/compatibility/WIN8/CompatCenter/home?language=en-us

  Check with the manufacturer of the system support, their documentation online and pilot/firmaware,
  and ask questions in the forums (if any) on known problems. Some CD/DVD players are not
  Windows compatible 8.

  ---------------

  From the desktop - WINDOWS key + D while on the screen start to access the desktop:

  WINDOWS key + X or build the mouse in the lower left corner right click and corner - command prompt (ADMIN)

  Enter it below (or COPY and PASTE):

  Reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" / f/v EnumDevice1 /t REG_DWORD /d 0x00000001

  RESET
  (from AtishayMSFT)

  -------------------------------------------------------------------------------------

  -Use and you need to use it again after trying the methods below.

  What happens if a device is not installed correctly? (Run the hardware and devices Troubleshooter)
  http://Windows.Microsoft.com/en-us/Windows-8/what-device-isn ' t-installed-correctly

  ================================================

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Starting from the command prompt from the desktop - Windows key + X - (Admin)

  SFC/scannow
  (space between C and /)

  Then run CheckDisk execution - chkdsk /r (the / r includes the parameter f controls)

  Windows key + X - command prompt (Admin)

  Chkdsk /r
  (space between the k and /)

  Or run CheckDisk in Windows 8:

  Improve performance by optimizing your hard drive - see "to repair a drive.
  http://Windows.Microsoft.com/en-us/Windows-8/improve-performance-optimizing-hard-drive

  --------------------------------

  Windows key + X - Control Panel

  Try this - Panel - Device Manager - CD/DVD - double-click the device - driver
  Tab: click on update drivers (this will probably do nothing) - then do a CLICK RIGHT to the road.
  UNINSTALL - REBOOT this will refresh the default driver stack

  ====================================================

  If necessary:

  Try to do a "Refresh your PC without affecting your files" (or modification of your personal data
  settings) or even a restore.

  Windows 8 includes special discount methods (keep files and settings) or a reset
  (new installation remove all).

  How to restore, refresh or reset your PC
  http://Windows.Microsoft.com/en-us/Windows-8/restore-refresh-reset-PC

  How to create a system image to refresh your PC in Windows 8
  http://support.Microsoft.com/kb/2748351

  How to update Windows 8
  http://www.eightforums.com/tutorials/2293-refresh-Windows-8-a.html

  How to reset Windows 8
  http://www.eightforums.com/tutorials/2302-reset-Windows-8-a.html

  =====================================

  Expert help with CD/DVD drive issues available here:

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://Club.myce.com/F61/

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• I had a computer repair man replace my hard drive and restore my laptop and now my orginal key does not work with the copy of vista it has installed and it won't validate.

  I had a computer repair man replace my hard drive and restore my laptop and now my orginal key does not work with the copy of vista it has installed and it won't validate how can I solve this
  I have an acer

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->
  Validation status: invalid license
  Validation code: 50
  Validation caching Code online: n/a, hr = 0xc004f012
  Windows product key: *-* - XY9X3 - JDXYP-6CJ97
  The Windows Product Key hash: xFQJU8srKsovk6p1Lk1yW93in4E =
  Windows product ID: 89583-OEM-7332157-00211
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.0.6002.2.00010300.2.0.003
  ID: {F20B4B72-1308-45BE-8F90-95E91A3F0AAF} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows Vista (TM) Home Premium
  Architecture: 0 x 00000009
  Build lab: 6002.vistasp2_gdr.110617 - 0336
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 109 n/a
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {F20B4B72-1308-45BE-8F90-95E91A3F0AAF}1.9.0027.06.0.6002.2.00010300.2.0.003x 64*-*-*-*-6CJ9789583-OEM-7332157-002112S-1-5-21-923204104-223683984-168055983Acer Extensa 5630 Phoenix Technologies LTD.V1.30 20090319000000.000000 + 00070333507018400FA04090409US Mountain Standard Time(GMT-07:00)03ACRSYSACRPRDCT109

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.0.6002.18005
  Name: Windows Vista, HomePremium edition
  Description: operating system Windows - Vista, channel OEM_SLP
  Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89583-00146-321-500211-02-1033-6002.0000-0042012
  Installation ID: 004511331255365043724851364501374781338933223323713385
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial product key: 6CJ97
  License status: Notification
  Notification reason: 0xC004F063.

  Windows Activation Technologies-->
  N/A

  --> HWID data
  Current HWID of Hash: OgAAAAEAAgABAAIAAwACAAAAAwABAAEAeqjWy6pVxGJ6f0DXhgfkNoBBsJzy9ErM1F/eG4QdrFYqhQ is

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes
  Windows marker version: 0 x 20000
  OEMID and OEMTableID consistent: Yes
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC APIC PTLTD
  FACP INTEL CRESTLNE
  HPET INTEL CRESTLNE
  START PTLTD $SBFTBL$
  MCFG INTEL CRESTLNE
  SLIC ACRSYS ACRPRDCT
  ASF!            OEMID OEMTBL
  SSDT BrtRef DD01BRT
  SSDT BrtRef DD01BRT

  Ah! -in this case, it is not necessary.

  I see from my records that a similar case has been solved by uninstalling and reinstalling the update WAT - KB971033

  Open the Windows Update - click the link view updates installed on the left of the page

  in the list, find the WAT update KB971033, and then uninstall it.

  Then restart and reinstall the update from here - http://support.microsoft.com/kb/971033

  redemarrer restart again, then try to change your product key to the one on the sticker - what is happening this time?

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