Tecra M7 & express II PA3680E-1PRP port replicator do not work together

Hello

I ve a Toshiba tecra M7 in recent years and have just bought a brand new sealed express duplicator II model PA3680E (docking station) but unfortunately it does not work and a new replacement, sent by the provider does not work.

What's happening:
With docking station connected to the start; nothing happens, and the Green dock light stays off.

Windows when I put the tecra m7 on the dock it connects and disconnects immediately then will not reconnect. The power of power port, the lan port and the power switch work on the dock, but I understand that these are just happening through connections. The Green led power lights up also for less than a second.

For example, when I do a connection hot, windows is connection chime followed immediately by a chime of disconnection and restores, also all USB connected devices flick-on and immediately off the coast.

I ve tried under the original Toshiba windows XP install (with the latest Toshiba) and a fresh install of windows 7 (fully updated with all the update from Toshiba). BIOS is the latest available 3.50 (also tried 1.70 & 3.20 bios). tried bios USB legacy on and outside.

Can someone please help

Hello

> With docking station, connected to the start; nothing happens, and the Green dock light stays off.

The green light that is placed near the eject button it lights up green during normal operation and must be extinguished if the phone has been disconnected.

If the led does not light green, so I guess that the laptop is not connected correctly.

If you connect the laptop for the first time to the port replicator, a message should appear stating the device connected to the port replicator are ready to use.

In my opinion, there could be a problem with the pins or connectors, but the question is what may be touched connector: on the side of Tecra or port replicator

However, I think that go you to your dealer and need to test another.

Tags: Toshiba

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