Tecra M9 - reader of fingerprints and BIOS password

I want to disable the fingerprint reader and bios password at startup of the computer.
I already uninstalled upek protector suite ql, but at the start, I'm still prompted to slide my finger.
I've seen and followed the instructions in "toshiba passes: definition and suppression (BIOS passwords, supervisor and Windows)", but I still have to enter my password to start the computer.
What should I do?


In the field "Enter new password" press only in order to remove the old drive HARD password... Repeat this in the field "confirmation"...
Then he must change the password for HARD drive status to "unregistered".
After that, save the BIOS changes and exit the BIOS.

Tags: Toshiba

Similar Questions

  • Problem with simple reader of fingerprints and pass - can not connect with either

    When I try to log on my laptop, I get an error with simple reader of fingerprints and pass code. The code is "the service user profile Service does not have the connection. Unable to load the user profile.

    I tried to restart. But does not help. Can U help?


    Check out the links below...

    The user profile Service has no logon


    Try the microsoft fixit

  • Tecra A3X - how to remove the BIOS password?


    I have a Tecra A3x who died before Christmas. I bought a motherboard replacement on eBay. I mounted the motherboard and the powers of the Unit well stop but to a password screen that is black. I tried to find a way to wipe the BIOS and have removed the CMOS battery for about 10 minutes. I read that most laptops have a jumper built in too fix. I've looked in the usual places - memory modules etc. I can t find it anywhere.

    Any help would be very welcome.

    Thank you

    Hello John

    As you probably know BIOS password is very important security feature and remove the BIOS password can be described on the public forum of the manufacturer s. It is a kind of top secret information.
    It is not logical to do this, right?

    Each Tecra A3X stolen with BIOS password could be unlocked.
    In my opinion, you should contact the person who sells you this motherboard and request password. If he cannot stop, return. At this info in the description of the product on its offer to ebay?

  • Tecra M9 - how to reset the BIOS password?

    I recently received a Tecra M9 as a gift from a friend, which is fantastic, but the BIOS password is activated and I can't find a way to reset

    Is it possible to reset or receive technique of Toshiba without a proof of purchase?

    Hey Buddy,

    You should ask your friend what password he defined. ;)

    If not, read this thread:
    [How do I remove a BIOS password if I forgot it? | http://forums.computers.toshiba-europe.com/forums/ann.jspa?annID=11]

  • Tecra M5 - how to remove the Bios password?

    Hey guys,.

    My Tecra M5 got a password for BIOS from one day to the other, I never told him to do.

    All of my passwords do not work, so how can I reset the password?

    Please help me :)

    I never heard that the BIOS password can be activated only then I m wondering really how that can happen in your Tecra M5.

    You must understand that the BIOS password is a very important protection and we cannot discuss in the public forum about this.
    How to remove the BIOS is not always the same and Tecra, as cell phone business model, is quite complicated procedure of withdrawal of the BIOS and it can be made by Toshiba only service provider.

    I'm sorry.

  • Tecra M2 - how to clear the BIOS password?


    I bought a Tecra M2 off ebay. When I boot it asks for a password immediately. I don't know the password. Y does it have that is an easy to clarify this?

    Thank you very much

    Contact the previous user and ask the BIOS. If he tells you that BIOS is not for him, but he was not in the description of the product to return this laptop and write negative comments.
    The same thing happened to me 3 months ago. He send me the BIOS password and had full access to the BIOS settings.

    BIOS password can be deleted by authorized personnel only.

  • T410 - reader of fingerprints and TouchPad failure after closing lid

    Hello world
    I have a ThinkPad T410 Intel Core i7 M620 2.67 GHz, 250 GB HDD, 4 GB of RAM, NVIDIA 3100, Windows 7

    There are two problems with it:
    Number 1: After waking up from sleep mode the fingerprint reader does not work. Type of manual password is required.
    , 2nd edition: At a random time the TouchPad would stop working.

    Question No. 1 is extremely annoying. That happen every time, but often enough to be very bored.
    There are different scenarios that I can describe:
    Scenario 1:     Closing the lid makes the laptop to go to sleep. Opening the lid makes the laptop turn on the screen, but there is a login prompt. At this point the reader to Finerprint is not active more and manual entry of the password is required.

    Scenario 2:     Closing the lid makes the laptop to go to sleep. Opening the cover does nothing. The Green LED on the fingerprint reader is on. Slide the fingerprint reader turns on the laptop. Login screen is displayed and manual password entry is required. Fingerprint reader is not available at this stage.
    Scenario 3: by pressing function + sleep makes the laptop to go to sleep. The Green LED on the fingerprint reader is on. Slide the fingerprint reader turns on the laptop. Login screen is displayed and manual password entry is required. Fingerprint reader is not available at this stage.

    After each scenario I would like to connect manually, and the Fingerprint reader does not work with Password Vault, giving a message that it is not present in the system. After waiting for a while (maybe 15 minutes), the fingerprint reader starts working again.

    At the same time, I had a problem with the TouchPad will not work at a random time.
    He would just stop working from time to time and not work until a reboot of the system.

    I used my super cool NextDay on site warranty (I'm so glad I paid the amount extra - the service is great) to have a guy to come and difficulty a faulty speaker. At the same time, he had inspected the problem of fingerprints. He said that the fingerprint reader and Touchpad are connected to the motherboard by a cable and that it is perhaps the origin of the problem. It came the next day to replace the Touchpad and fingerprints of the reader of the cover of laptop part (all the plastic around the keyboard that you put your wrists on). However, it did not replace the cable that connects the two devices to the motherboard (he said that those who are almost never defective)

    After that I have not once experienced the freezing problem Touchpad. (so far... for 4 days now)
    Fingerprint reader problem has not changed at all. It happens with the same frequency as before the repair.

    I got my system to factory state using the recovery media made the 1st day following purchase. It doesn't change anything.

    If anyone else has experienced this problem and has a solution, please let me know.
    Referring to another forum or topic is also welcome. If I find a solution I'll post it as well.

    Thank you

    AFTER several months of pain, I found a solution to this problem:

    I got rid of this problem by reformatting everything using the original recovery disks.

    I tried this action before, but this time it worked.

    A friend told me that his laptop computer from a different company had a similar problem and found after hours of searching the sequence in which the drivers have been installed on its system had an effect ON the system.

    I'm not saying that this is the case here, but maybe something ' just clicked on '...

    No problem with my FingerprintReader more. I did this action 2-3 weeks ago and I got not a single occurrence of the FingerprintReader error.

    Good luck to all.

  • Dead hard drive and BIOS password

    I help a family friend Repair computer their child who has been abused. They have the restore disks, and now the hard drive is dead. to make things worse, there is a password on the BIOS. Its an IdeaPad Z575. I have a 128 GB SSD to replace the failed hard drive, but I'm stuck with a couple of big problems:

    First of all - the BIOS password. All hope of resetting or happened?

    Next - How should I do to reload Windows on this thing?

    To make matters worse, they have more of the original documentation and without paperwork. All I have to work with is the computer and the serial number sticker. Any ideas or suggestions?

    Thanks for the tip. shortly after this announcement, I found a mentioned maintenance manual that, without the password, a replacement main Board is really the only option to top it off, the kid peeled off of the Windows license sticker. So, it looks that this child has learned a hard lesson while taking care of a computer. This has turned into a much more expensive repair job, and I got

  • Phone lost my fingerprints and the password after taking battery


    I have the 4.1.83 of charge, has been empty since it was released. I just signed up for this forum and turnned off my phone to get the serial number behind the battery. Once I new turnned on I found that my fingerprints and password locking were gone and I need to reset. This seems to be a bug. I just wanted to inform the moderator.

    Thank you


    Just found out that the fingerprint was not lost. It seems that the screen did not close when I pressed the power button until I have reset the digital PIN.

  • Qosmio X 500-12 q - reader of fingerprints and the Webcam disconnects


    I have a Toshiba Qosmio X 500-12 q since its release and I have a problem: the webcam and fingerprint reader disconnects all the time, I'm always having to reboot to reconnect. It is particularly troubling for the webcam. I hope to find a solution to this problem...

    Thank you

    Hey Buddy,

    When this happens exactly? Have you started several applications they need for example like Skype webcam?

    Did you installed an additional firewall that blocks something on your computer?

    Don t know why it happens, but you can also try an update of the driver for the Toshiba page:
    http://EU.computers.Toshiba-Europe.com/ > support & downloads > download drivers

  • HP Probook s 4740 and reader of fingerprints and Ralink RT3290

    Hi, I bought the 4740 s ProBook HP - a great computer, but in the specifications, I bought a network card installed 802.11b/g/n Wi - Fi Ralink RT3290 hopeless. I would like to replace it with the Intel WiFi card with support for the band band and 5 GHz bandwidth 300 MB / s I wasn't expecting that in a such high computer model can be so small WiFi card. Which Intel model I am looking for? I copied a large number of media files via WiFi and the above characteristics are essential for me. Goes the same for the fingerprint reader in old my ProBook 6550 b, accustomed to the use of this device, but the new computer did not - I would be purchased and installed on the computer (in the case is taken to the reader). Is someone can you please tell me the part number of the reader matches the 4740 s?

    Kind regards


    #3 on the following manual page displays a list of supported cards:


    For the fingerprint, is there a small "windows" for the reader? Otherwise no point to install anything. A plugged in the card reader will have everything you need.

    Kind regards.

  • Reader of fingerprints and the mouse touch pad drivers

    I have a Dell Vestro 3750. When I've been updated to Windows 8 I asked me to uninstall to move forward. Now, I want to install their return. Do know how to do it.

    Hi Mary,

    Thank you for choosing to ask your question in the Microsoft forums.

    You want to install the fingerprint reader and mouse drivers touchpad on the computer of Windows 8.

    If you use 64-bit of Windows 8, then check out the link, choose Windows 8 64-bit in the drop-down menu and download the drivers and install them.


    If Windows 8 on your computer is not 64-bit then download drivers Windows 7 32 bit. You can install the 32-bit drivers on Windows 8 by using compatibility mode. Follow the steps.

    (a) access to the start screen

    (b) press Windows key + C on your keyboard to show the charms (if you have a touch screen: touch the right edge of your screen and slide your finger to the center of the screen to display the bar of charms)

    (c) search for Troubleshooting, click settings in the right-hand column.

    (d) click on troubleshooting. Click run programs made for previous versions of Windows

    (e) click on Next, select not listed. Click Next

    (f) click Browse and select the installation program that you downloaded via the link above.

    (g) click on Next, click program troubleshooting

    (h) check the program worked in earlier versions of Windows but won't install or run now

    (i) click next , select the latest OS known functional for this driver (probably Windows 7)

    (j) click Next

    To resolve the problem with the fingerprint reader, I suggest that you contact Dell support. Check out the link.


    If you need more help, then we let know.

  • Windows 7 and reader of fingerprints and HP97XX


    Today I upgraded my HP DV9724TX of holiday Vista 32 bit to windows 7 Home premium 64-bit, everything went very well as a new installation and recommend the passage to anyone with an SSD

    One problem in the whole movement that the fingerprint reader does not, W7 sees the device as an authentic Tec AE2501A trying to install Vista 64 bit software Digitalpersona translates into an error advisinig Agent.exe is not marked for loading!

    Bottom line, I have no fingerprint reader, which in itself does not affect the other performance that I got to slip your finger to connect to various sites etc.

    Can an HP irritable if they attend here help, make that a Google search shows many people with the same problems, digitalpersona site indicates it does not support 64-bit application, but HP has a 64-bit driver on their site.

    Big cry for help make my experience of perfect W7


    Maybe a solution for you!

    I had to reinstall again due to nothing more than my own stupidity, anyway, this time I loaded the authentic tec of the HP vista 64 drivers downloads, then I loaded the digitalpersona driver that I had updated to version 4.0, but I think the one on the site of HP 3.01 worked also.

    So now, I could connect to windows using the player but it did not work in 32 or 64 bit IE8, after only one day digitalpersona pushed a X 64 bit update to version 4.11 now everything works.

    As for your other problem W7 did not recognize my Ricoh 5-1 card reader and in the Device Manager, I had a base system device with a yellow!, it took me awhile to find the number of device on the pci bus but finally got it and installed the Ricoh drivers manually now everything works as expected hope this helps.


  • HP ELITEBOOK 840 G2: bios password

    I bought a HP ELITEBOOK 840 G2 on a sale at auction in bankruptcy. Unfortunately, it is locked by user mot de passe and bios password. I have all the papers and the DVD with her. It is still under warranty - August 2015. I sent mail to HP support on this matter, but can I do it myself?

    Thank you, I chatt since I live in the Denmark

  • Tecra A10 - Setup of BIOS password remotely

    I need to set the BIOS password on each machone on my network!

    Is it possible that I can do this via sccm remotley or something to save me going around each machine and do it manually?

    Thanks in advance


    To be honest I don't know if it will be possible to m.

    But as far as I know the Tecra A10 has of a pre-installed tool called: Toshiba security help.

    This tool can be used for the parameters the user BIOS, disk HARD password user password or fingerprint fingerprint authentication.

    Perhaps it would be possible to have access to this tool by using Active Directory.

    You are doing the thing about this idea?

Maybe you are looking for

  • How can I remove a web site certificate?

    I received the message "get me outta here" and said that I trusted to the site, only to realize later that I mistyped the URL. I want to remove the certificate from the Web site, but I can't figure out how. There are already a help section on the cer

  • Phone VoIP USB Toshiba PX1214E-1UPH

    I bought a toshiba PX1214E-1UPH voip phone that was provided with an application cd. The fact is that the cleanning laday sent the box with the cd inside, in the trash. As you understant, I lost. I also switched internet so that I can find the API th

  • Sending completed orders .vi SCPI view file

    I have a file filled with Labview our laboratory uses to preform EQA measurments using a Keithley 2400 and a lock SR830. This code was written some time ago, yet if I would like to know how to display what orders SCPI program sends to each machine an

  • Hotmail-hidden? addresses in the contact list

    HI-Can someone please help, in hotmail-when starting a new email, if I choose 'select all' contacts to show all addresses, I note when I sent the e-mail that there are 2 thugs * addresses on the list of sent ("Adultchat HornygirlHere") that I haven't

  • Lousy technical support

    Called HP technical support to solve the printer problem. Has proved to be bad ink cartridges, HP brand, but tech support reused to replace. Big cheap time. Last HP product I buy!