Tecra Z50 is not connecting to WiFi

Hi guys

We recently sold a customer a Z50 toshiba ultrabook and major problems with the wireless.

We find it scrambling to pick up some wireless access point they main ap we have problems with is a standard B/G wireless ap with wpa2 encryption.

The laptop can not simply see the it.
I have an old toshiba Tecra A11, sitting next to this laptop that gets the signal strength while the Z50 full nothing appears.

There is simply no network in the wireless networks list.

I've updated the drivers, I even tried to use the intel driver from the site of intel is making no difference.

The strange part is connected to another AP, another brand, but still a b/g with wpa2 access point.
No other device have problems connecting to this access point.
We have iphones, tablets, and other computers laptop toshiba about without any problems what so ever.

As you can tell it's driving me crazy.

It was an expensive laptop that recommended us our client and so far, we are very disappointed.

> The strange part is connected to another AP, another brand, but still a b/g with wpa2 access point

It seems that there is a compatibility problem between the WLan card and some WLan routers.
This can happen

You can try to change some settings in (Device Manager > card WLan-> properties-> Advanced tab)

The options available in the Advanced tab depends on the WLan card and are not always the same. However, for the most part you can choose different WLan standards, etc.

Also I recommend you change some settings on the router. Disable encryption settings and try to connect to open (not secure) Wlan AP.
In the event that the laptop could connect properly, there must be a compatibility problem with the encryption used by the router.
You can also try to switch between the WPA/WPA2 AES and TKIP

Tags: Toshiba

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