Terminal Server service not activated

I downloaded McAfee total protection in October.  It would work for a day or two, then I get a message that wouldn't update.  I have uninstalled & installed four times, contact McAfee three times.  The last time I have contacted, I was told that Services Terminal Server for Windows is not running.  It is disabled and this is why the critical updates for McAfee will not download.

By McAfee, I learned that I had to contact Microsoft to get a Server Terminal Services active again.

Hello

·        You are able to install Windows Update on the system without any problems?

I suggest you to check whether or not the Terminal Server service is enabled on the system. Follow the steps mentioned below.

a. Click Start and click Run.

b. type services.msc in the Run dialog box and press ENTER to open the services window.

c. find the Terminal Server service on the system and right-click on it.

d. set the startup type to automatic and then click apply and then click ok.

e. now checks to see if you are able to download the update for McAfee on the system.

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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