Test drive for Product Support fails but never produced a report

I encounter errors on the provided factory HD executes the product support car product testing errors, but never complete the 'Ongoing selected diagnostic' phase, proceeds to the stage of "Creation of Diagnostic report.

The screen with the status of the individual subtests was erased and I now just display "Diagnosis in progress - Please do not close this window.", so I can't even report showing real chess.

Since the failed drive is my Windows 7 system drive, I really need to replace soon.

How should I proceed?

Run Dell diagnostics outside of the operating system - F12 at startup.   Choose the diagnosis.  If the system is under warranty and you notice a mistake from 2000-, record the last four digits and contact Dell support with this number.  They will replace the drive if there is a failure error.

Tags: Dell Drives

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