Test of lap top hard drive failure

I have a HP Pavilion dv7 laptop does not start.  I ran the memory test, checked OK.  Hard drive RAN test message says the test smart past DST but long failed.  Failure ID: Hard drive GLP5BR-66R7AO-QFPKOJ-61FSO3 1.

Whenever you get a message indicating that the hard drive has failed and which indicates that the hard drive needs to be replaced to solve the problem

Could be due to the Application or a driver conflict, virus issues, corruptions of files due to incompatible applications, improper stops, update failures due to conflicts, mounted sudden power sudden, so portable falls etc...

HP will offer a replacement HDD if the laptop warranty is Active, otherwise you can buy a SATA hard drive in a nearby retail store

Please make sure that you get at least equal as long as the original one in order to use recovery disks. If you need you can buy a bigger, but not smaller hard drive capacity. For example, if you have a 500 GB hard drive you can improve it to 750 GB hard drive, but not 320 GB hard drive

Please try the troubleshooting below indicated once the steps:
Step 01. Remove the battery and unplug the power adapter AC.
Step 02. Press and hold the power button for more than 30 seconds
Step 03. Plug the AC power adapter / (leave the battery for now)
Step 04. Press the power button and check if the unit is operating normally

If the steps listed above is not enough, then you can try reinstalling the hard disk on your laptop

If the problem persists again please contact HP if your HP laptop is under warranty, HP could replace the hard drive and provide recovery media to restore the operating system to factory after the replacement (if you have not yet created recovery disks/USB support)

Note: Back up all personal data on an external drive if possible. Otherwise, you can connect the HDD defective via SATA Adapter USB with another PC or a PC even after replacing the HARD drive & put in place of the operating system and try to copy / retrieve files.

Please click on the link in order to identify, prevent, diagnose & recover against any failure to drive on HP Portable Hard Drives & Solid State Drives:
http://h10032.www1.HP.com/CTG/manual/c02876562.PDF

Please check your warranty for laptop to check the status and order a new hard drive

Hope this helps, for other queries in response to the post and feel free to join us again

* Click on the star of CONGRATULATIONS on the left to say thank you *.

Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

Thank you
K N R K
Although I am an employee of HP, I speak for myself and not for HP

Tags: Notebooks

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    http://support.HP.com/us-en/document/bph07143

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    http://h10032.www1.HP.com/CTG/manual/c02876562.PDF

    You can check your warranty here to check the status and click here to order a new hard drive

    Hope this helps, for other queries in response to the post and feel free to join us again

    * Click on the white button on the right to say thank you Thumbs Up *.

    Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

    Thank you

    K N R K

    Although I am an employee of HP, I speak for myself and not for HP

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